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Front Desk Executive

Front Desk Executive

SkinSecrets

1 years

2 Lacs

kochi kerala

Posted:17 hours ago| Platform: SimplyHired logo

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Skills Required

customer service english administrative experience bachelor's degree typing in-person phone etiquette

Work Mode

On-site

Job Type

Full Time

Job Description

Experience: More than 1year of experience with clinic or hospital industry

Language Efficiency: Fluent in English and mother tongue

Welcome the customer with pleasant smile and positive body language.
Answering the phone calls with the sense of obligation and with Namaste culture.
Maintenance of appointments registers of patients and corporate clients
Generating and Dispatching medical reports to the clients
Handles and manages all customer relation activities
Registration and Billing of Customers
Maintaining the record of the patients
To educate clients on any running offers based upon the procedure selected.
Taking feedback of the customer through google review, coordination for the pickup of reports.
Handling over flow of customer from Billing Desk.
In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.

Activity List:

Billing
Registrations
Patient Quires
Telephone
Report Delivery
Customer Feedbacks
E - doc

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Provident Fund

Ability to commute/relocate:

Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Required)

Experience:

total work: 1 year (Required)

Work Location: In person

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