Fresher Engineer

Role Overview: As a candidate for this position, you will be responsible for problem-solving, effective communication, and establishing good relationships within the team. You will need to be organized, prioritize work efficiently, and be able to monitor work for quality. Additionally, you should have strong interpersonal skills, be a good task performer, and have a positive and proactive attitude towards work. Key Responsibilities: - Research and identify solutions for technical issues - Instruct field team on complex technical problems - Prepare and implement route plans - Monitor websites related to ongoing projects - Generate reports in the required format for clients - Provide backend support to the operations and maintenance team - Ensure timely resolution of complaints - Manage multiple open issues simultaneously - Properly log all issues and escalate unresolved ones to the internal teams - Conduct root cause analysis and provide recommendations to prevent future incidents Qualifications Required: - Proficiency in Microsoft Office - Ability to work under pressure - Strong interpersonal and communication skills - Excellent organizational and time management abilities - Proactive and positive approach to work - Capacity to work independently and as part of a team - Discretion, confidentiality, and professionalism Please note that the company details were not provided in the job description.,