Freelance Observability & Monitoring Engineer

0 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Company Description

ThreatXIntel is a startup cybersecurity company focused on delivering advanced and tailored solutions to protect businesses and organizations from cyber threats. Our expertise spans cloud security, web and mobile security testing, DevSecOps, and cloud security assessment. We are committed to providing affordable and custom solutions that cater specifically to the needs of businesses of all sizes, ensuring high-quality protection for digital assets. With a proactive approach to security, ThreatXIntel helps clients identify and address vulnerabilities before they can be exploited, allowing businesses to operate with confidence and peace of mind.


Role Description

Freelance Observability & Monitoring Engineer

This role requires deep technical expertise in dashboarding, metrics, logs, tracing, and automated incident workflows.

Responsibilities

  • Build and optimize

    Grafana dashboards

    including advanced panel configuration, business KPIs visualization, and multi-data-source insights.
  • Write performance and reliability queries using

    PromQL

    , including metric aggregation, rate calculations, SLO/SLI definitions, and alert rule logic.
  • Configure monitoring and alerting in

    GCP Metrics Explorer

    , ensuring proper escalation rules and actionable alert policies.
  • Manage log collection and analysis using

    Loki

    , enabling structured logging, log enrichment, log-to-metric correlation, and debugging support.
  • Implement distributed tracing solutions using

    Tempo

    , integrating OpenTelemetry, and helping identify system bottlenecks.
  • Develop automated incident workflows with

    ServiceNow (SNOW)

    , including alert ingestion, ticket automation, routing, and workflow enhancements.
  • Troubleshoot production issues related to metrics, logs, traces, and alert pipelines.
  • Collaborate with engineering teams to standardize observability best practices across services.
  • Document dashboards, queries, alert logic, runbooks, and operational procedures.

Required Technical Skills

  • Grafana: dashboard creation, visualization design, panel configuration
  • PromQL: query building, aggregations, SLO/SLA calculations, alert conditions
  • GCP Metrics Explorer: monitoring setup, alert policies, escalation rules
  • Loki: structured logging, log pipelines, correlation, troubleshooting
  • Tempo: distributed tracing, OpenTelemetry usage, trace-based performance analysis
  • ServiceNow automation: incident creation, alert routing, workflow automation

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