Fmcg Sales Executive

1. Sales & Revenue / Financial Performance

• Achieve sales targets (daily, weekly, monthly, annually) for the store/department.
  
• Meet or exceed gross margin targets, sales per square foot metrics, average transaction values. (From the Department Manager listing) Jooble
  
• Control costs, manage shrinkage (loss/theft), maintain inventory levels to support sales.
  
• Monitor and report key performance indicators (KPIs) sales, margin, inventory turns, conversion rates, etc.
  

2. Store / Department Operations

• Oversee day-to-day operations of the store / assigned department: opening & closing procedures, cash handling, POS transactions, store housekeeping, displays, stock replenishment.
  
• Ensure implementation and adherence to Standard Operating Procedures (SOPs) for the brand/store. (SOP Implementation mentioned in listing) Jooble
  
• Manage inventory: maintain availability, forecast demand, replenish in timely manner, manage overstock/understock, control shrinkage.
  
• Visual merchandising: ensure products are presented attractively, align with brand standards, promotions are executed correctly.
  
• Ensure compliance with statutory regulations (labour laws, health & safety, store licensing) and internal policies (code of conduct, confidentiality) as indicated in Reliance’s policy documents.
  

3. People & Team Management

• Lead, mentor, train store team / department associates: hire, onboard, conduct performance reviews, coach on product knowledge and selling technique. (People management is explicitly in listing) Jooble+1
  
• Optimize manpower scheduling (shifts, leaves, off-days) to ensure store is adequately staffed. (Mentioned in Operations listing) Huzzle
  
• Foster customer-centric culture and motivate the team to deliver excellent customer service, maintain brand standards of behaviour.
  
• Maintain good relations with cross-functional teams (HR, Operations, Security, Vendors)—as seen in the job listing. Jooble+1
  

4. Customer & Brand Experience

• Ensure high levels of customer satisfaction: address customer queries, complaints; ensure consistent service; maintain brand image.
  
• Drive initiatives for customer engagement: loyalty programs, promotions, brand activations, etc.
  
• Monitor competitor activity and market trends to keep brand offering relevant. (Competitor update is part of listing) Jooble
  

5. Category / Product & Market Insight

• Maintain strong product knowledge and ensure team is updated on new launches, features, brand differentiation. (Product knowledge in listing) Jooble
  
• Use consumer feedback and market data (including competitor intelligence) to drive product / display / stock decisions.
  
• Manage vendor relationships (for the department or store) where applicable: timely deliveries, quality checks, brand compliance.
  

6. Brand / Company Compliance & Ethics

• Uphold the company’s code of conduct: integrity, confidentiality, safe working practices, non-discrimination, etc. (Reliance’s Code of Conduct covers these) reliance.com+1
  
• Ensure store operations align with brand values, policies, legal requirements.
  
• Protect company assets: inventory, cash, brand reputation.
  

Location : Perfered by Chennai any location