Field Officer

Job Title: Field Officer

Company: NG7 Security & Surveillance Pvt. Ltd.
Location: Morbi, Gujarat
Employment Type: Full-Time
Salary: ₹15,000 – ₹20,000 per month

About NG7 Security & Surveillance Pvt. Ltd.

NG7 Security & Surveillance Pvt. Ltd. is a leading provider of comprehensive security and surveillance solutions. We deliver advanced security systems and professional manpower services to clients across various industries, ensuring safety, efficiency, and peace of mind.

Key Responsibilities1. Deployment & Supervision

• Ensure security and housekeeping staff are deployed at assigned client sites as per the duty roster.
• Conduct scheduled and surprise visits to monitor performance, attendance, and discipline.
• Manage absenteeism by arranging relievers or replacements promptly to avoid staff shortages.

2. Client Coordination

• Act as the first point of contact for clients regarding security or housekeeping personnel.
• Address and resolve client concerns related to staff performance, behavior, or attendance.
• Maintain strong client relationships through consistent communication and feedback.

3. Staff Management

• Brief, train, and orient both security and housekeeping staff on duties, site-specific instructions, and company policies.
• Ensure discipline, grooming, and conduct standards are maintained at all sites.
• Counsel or recommend disciplinary action for non-performing or problematic staff.
• Ensure no shortage of manpower at any client site.

4. Housekeeping Operations

• Supervise and monitor the cleanliness and upkeep of client premises through regular site visits.
• Ensure housekeeping staff are following proper cleaning procedures and safety standards.
• Check and report requirements for cleaning materials, equipment, and uniforms.

5. Recruitment & Onboarding Support

• Assist in recruitment drives and local sourcing of both security guards and housekeeping staff.
• Verify background documents and credentials of new recruits.
• Support onboarding and site deployment of new employees.

6. Reporting & Documentation

• Maintain attendance sheets, duty rosters, performance logs, and incident reports for all deployed staff.
• Submit daily/weekly reports to the Operations Manager or Head Office.
• Ensure all site registers and documentation are properly maintained.

7. Equipment, Uniform & Material Check

• Ensure staff are properly uniformed and equipped with necessary items (ID cards, cleaning tools, etc.).
• Report shortages, damages, or replacement requirements for uniforms or materials.

8. Emergency Response

• Act as an on-ground coordinator in case of emergencies such as fire, theft, accidents, or medical incidents.
• Support staff in handling such situations effectively and as per protocol.

9. Compliance & Legal

• Ensure all staff and operations comply with labor laws, licensing, and statutory requirements.
• Assist with police verification and other compliance formalities.

Key Skills & Requirements

• Strong leadership, coordination, and communication skills.
• Experience managing both security and housekeeping teams.
• Client-handling and problem-solving abilities.
• Basic knowledge of incident management and facility operations.
• Willingness to travel frequently across client sites.
• Prior experience in security, housekeeping, or facility management prefer.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person