Field Installation Engineer

We are hiring a Technical System Installer / Field Installation Engineer for our Smart Home Electronics & Automation division. The role involves on-site installation, fitting, testing, commissioning, and basic troubleshooting of smart home, audio-video, security, networking, and automation systems across Delhi, NCR, and Meerut. This role requires strong hands-on technical skills, field discipline, site coordination ability, and willingness to work long hours when required. Key Responsibilities1. Installation & ExecutionInstallation and commissioning of: CCTV Surveillance Systems Home Automation Systems Audio & Video Systems Home Theatres Lighting Automation Security & Access Control Systems Structured Cabling & Networking IT & Low-Voltage Systems Accurate mounting, fitting, wiring, termination, and labeling of all equipment. Reading and executing technical drawings, layouts, and wiring diagrams. Ensuring installations meet company standards, safety norms, and aesthetics. 2. Field Work & Site HandlingVisit residential villas, apartments, offices, showrooms, and commercial sites. Coordinate with: Clients Site supervisors Interior designers Electricians and civil teams Ensure clean, damage-free, and professional work execution at client premises. Willingness to work full day, extended hours, and weekends if required. 3. Testing, Commissioning & HandoverTesting of all installed systems for: Functionality Connectivity Performance Final commissioning and basic client demonstration of installed systems. Rectifying minor issues during handover stage. Supporting service team during warranty or post-installation visits. 4. Tools, Materials & DocumentationProper use and care of tools, testers, ladders, and installation equipment. Responsible handling of company materials and devices. Updating job cards, installation checklists, and basic service reports. Reporting material shortages, site constraints, or technical challenges to seniors. Technical Skill RequirementsMandatory SkillsStrong knowledge of: Low-voltage wiring Structured cabling (LAN, CAT6, Fiber basics) CCTV camera installation (IP & Analog) Basic networking concepts Experience in handling: Amplifiers, speakers, AV receivers Projectors & displays Automation controllers & sensors Ability to drill, mount, conceal wiring, and finish installations neatly. Preferred SkillsExperience with smart home brands & automation platforms. Basic IP addressing and router/switch setup knowledge. Familiarity with mobile apps for system control. Ability to troubleshoot basic hardware and connectivity issues. Eligibility & ExperienceMinimum 2–5 years of field installation experience in: Smart home AV systems CCTV / Security Networking / IT systems ITI / Diploma / Technical certification preferred (not mandatory if skilled). Must be comfortable working on: Ladders False ceilings Tight spaces Physical & Personal RequirementsPhysically fit for field and installation work. Good eyesight and hand coordination. Willing to travel daily across Delhi NCR & Meerut. Honest, disciplined, punctual, and team-oriented. Able to follow instructions and company SOPs strictly. Work Timings & ConditionsField-based role (not desk job) Long working hours during project execution Occasional late evening or urgent site visits Professional conduct mandatory at client sites Compensation & GrowthSalary as per experience and skill level Overtime / project-based incentives (as applicable) Stable long-term role in a growing smart home company Skill growth across multiple technologies and systems Ideal Candidate Profile✔ Technically strong ✔ Hands-on installer ✔ Field-ready & disciplined ✔ Comfortable with luxury residential & corporate clients ✔ Long-term mindset Below are BOARDROOM-READY, STRICT, FIELD-TESTED SOPs designed specifically for a Smart Home / AV / Automation Installation Company like Audiovoxx and Automation Company, operating across Delhi NCR & Meerut. These are written in clear operational language, enforceable on ground, and suitable for HR policy manuals, installer handbooks, and audit use. 1. PROBATION & CONFIRMATION SOP(For Technical System Installers – Field Staff) Probation PeriodStandard probation: 3 months Extension (if required): Additional 1–3 months Probation is mandatory for all new installers (junior/senior). Probation ObjectivesDuring probation, the installer must demonstrate: Technical competence in installations Discipline & punctuality Tool handling responsibility Site behavior & professionalism Ability to follow SOPs and reporting structure Performance Parameters (During Probation)Evaluation will be done on: Installation quality & accuracy Ability to understand drawings & instructions Clean workmanship & aesthetics Attendance & time discipline Client-site conduct Safety compliance Team coordination Probation Review ProcessMonthly internal review by Site Supervisor / Project Head Final evaluation at end of probation Confirmation CriteriaEmployee will be confirmed only if: No major complaints from clients or supervisors No negligence-related damage incidents Attendance above 95% Zero safety violations Acceptable technical skill rating Failure During ProbationCompany reserves the right to: Extend probation Downgrade role Terminate employment without notice (as per appointment terms) 2. TOOL RESPONSIBILITY & DAMAGE POLICYTool Issuance PolicyTools issued are company property Tools will be issued against: Tool Issuance Register Installer signature & ID Installer is personally responsible for assigned tools. Installer ResponsibilitiesProper usage only (no misuse / shortcuts) No lending tools to unauthorized persons Tools must be returned in working condition Immediate reporting of tool malfunction or loss Damage / Loss PolicyDue to negligence / mishandling → Cost recovered from installer salary Accidental damage (verified) → Management decision after inquiry Repeated damage incidents → Disciplinary action / role downgrade / termination Exit ClearanceFinal settlement will be held until tools are returned Missing tools = full market value deduction 3. INSTALLATION CHECKLIST SOP(Mandatory for Every Site) A. PRE-INSTALLATION CHECKLISTBefore starting work: ✔ Site visit completed ✔ Drawings / layout understood ✔ Power availability confirmed ✔ Tools & materials verified ✔ Client / site supervisor informed ✔ Safety gear available (gloves, ladder, shoes) ✔ Flooring, furniture & walls protected NO WORK STARTS WITHOUT THIS CHECKLIST B. DURING INSTALLATION CHECKLISTWhile executing work: ✔ Correct wiring routes followed ✔ Proper labeling of cables ✔ No exposed wiring ✔ Secure mounting of devices ✔ Clean drilling & concealed finish ✔ No damage to interiors / furniture ✔ Regular site cleanliness maintained ✔ No unauthorized changes without approval C. POST-INSTALLATION CHECKLISTBefore leaving site: ✔ System tested & verified ✔ Network connectivity checked ✔ Audio / video output tested ✔ CCTV angles adjusted & focused ✔ Automation scenes verified ✔ Client demo (basic) completed ✔ All debris & waste cleared ✔ Final handover confirmation taken 4. SAFETY & SITE CONDUCT SOPMandatory Safety RulesUse ladders correctly; no unsafe climbing No work on live power lines without authorization No installation during unsafe site conditions Follow electrical & low-voltage safety norms Personal Conduct at SiteClean uniform / proper attire mandatory Polite language with clients & staff No smoking, alcohol, or chewing tobacco No loud music or phone misuse at site No photography without permission Client & Property RespectNo sitting on furniture No touching personal belongings No discussion of internal company matters Absolute confidentiality of client systems Violation ConsequencesFirst violation → Written warning Second violation → Penalty / suspension Serious violation → Immediate termination MANAGEMENT NOTE (IMPORTANT)These SOPs are non-negotiable and apply to: Junior Installers Senior Installers Team Leads Contract / Temporary Staff Failure to comply will result in strict disciplinary action. STANDARD OPERATING PROCEDURES (SOPs)टेक्निकल सिस्टम इंस्टालर – मानक कार्य प्रणाली1. PROBATION & CONFIRMATION SOPप्रोबेशन एवं कन्फर्मेशन SOPProbation Period | प्रोबेशन अवधिStandard probation period: 3 months मानक प्रोबेशन अवधि: 3 महीने Extension (if required): 1–3 months आवश्यकता होने पर प्रोबेशन बढ़ाया जा सकता है: 1–3 महीने Probation is mandatory for all installers सभी इंस्टालर्स के लिए प्रोबेशन अनिवार्य है Probation Objectives | प्रोबेशन के उद्देश्यInstaller must prove: इंस्टालर को निम्न क्षमताएँ सिद्ध करनी होंगी: Technical installation skills तकनीकी इंस्टॉलेशन क्षमता Discipline & punctuality अनुशासन एवं समय पालन Tool handling responsibility टूल्स की जिम्मेदारी Site conduct & professionalism साइट पर प्रोफेशनल व्यवहार SOP compliance SOP का पालन Performance Parameters | मूल्यांकन मानकEvaluation will be based on: मूल्यांकन निम्न आधार पर होगा: Quality of installation work इंस्टॉलेशन की गुणवत्ता Understanding of drawings & layouts ड्रॉइंग एवं लेआउट की समझ Clean & aesthetic finishing साफ एवं सुंदर फिनिश Attendance & punctuality उपस्थिति एवं समय पालन Client-site behavior क्लाइंट साइट व्यवहार Safety compliance सुरक्षा नियमों का पालन Team coordination टीम के साथ समन्वय Confirmation Criteria | कन्फर्मेशन शर्तेंEmployee will be confirmed only if: कर्मचारी तभी कन्फर्म होगा जब: No major complaints received कोई गंभीर शिकायत न हो No negligence-based damage लापरवाही से नुकसान न हुआ हो Attendance above 95% उपस्थिति 95% से अधिक हो Zero safety violations कोई सुरक्षा उल्लंघन न हो Management approval received मैनेजमेंट की स्वीकृति हो Failure During Probation | प्रोबेशन में असफलताCompany reserves right to: कंपनी को अधिकार होगा: Extend probation प्रोबेशन बढ़ाने का Downgrade role पद घटाने का Terminate employment without notice बिना नोटिस सेवा समाप्त करने का 2. TOOL RESPONSIBILITY & DAMAGE POLICYटूल जिम्मेदारी एवं क्षति नीतिTool Issuance | टूल जारी करनाAll tools are company property सभी टूल कंपनी की संपत्ति हैं Issued against signature in tool register टूल रजिस्टर में हस्ताक्षर के बाद ही जारी होंगे Installer is personally responsible टूल्स की व्यक्तिगत जिम्मेदारी इंस्टालर की होगी Installer Responsibilities | इंस्टालर की जिम्मेदारियाँUse tools carefully & correctly टूल्स का सही एवं सावधानी से उपयोग No sharing of tools without permission बिना अनुमति टूल साझा करना मना है Immediate reporting of loss/damage नुकसान या गुम होने की तुरंत सूचना देना Return tools in working condition टूल्स सही हालत में लौटाना Damage / Loss Policy | नुकसान / क्षति नीतिNegligence-based damage → Full recovery from salary लापरवाही से नुकसान → वेतन से पूरी कटौती Accidental damage → Management decision आकस्मिक नुकसान → मैनेजमेंट निर्णय Repeated damage → Disciplinary action / termination बार-बार नुकसान → अनुशासनात्मक कार्रवाई / सेवा समाप्ति Exit Clearance | सेवा समाप्ति परFinal settlement held until tool return टूल लौटाए बिना फाइनल सेटलमेंट नहीं Missing tools → Market value deduction टूल गुम → मार्केट वैल्यू कटौती 3. INSTALLATION CHECKLIST SOPइंस्टॉलेशन चेकलिस्ट SOPA. PRE-INSTALLATION | कार्य शुरू करने से पहले✔ Site inspection completed साइट निरीक्षण पूरा ✔ Drawings/layout understood ड्रॉइंग समझ ली ✔ Tools & material checked टूल्स व सामग्री जांची ✔ Power availability confirmed पावर कनेक्शन उपलब्ध ✔ Safety gear available सुरक्षा उपकरण मौजूद ✔ Area protection done फर्श / फर्नीचर सुरक्षित B. DURING INSTALLATION | कार्य के दौरान✔ Correct wiring routes followed सही वायरिंग रूट ✔ Cable labeling done केबल लेबलिंग ✔ Secure mounting मजबूत माउंटिंग ✔ No interior damage इंटीरियर को नुकसान नहीं ✔ Clean work environment साफ कार्य स्थल ✔ No unauthorized changes बिना अनुमति बदलाव नहीं C. POST-INSTALLATION | कार्य के बाद✔ System tested & commissioned सिस्टम टेस्ट एवं चालू ✔ Network & connectivity checked नेटवर्क जांच ✔ CCTV angles adjusted CCTV एंगल सेट ✔ Client demo completed क्लाइंट डेमो ✔ Site cleaned साइट साफ ✔ Handover confirmation taken हैंडओवर कन्फर्मेशन 4. SAFETY & SITE CONDUCT SOPसुरक्षा एवं साइट आचरण SOPSafety Rules | सुरक्षा नियमNo unsafe climbing or shortcuts असुरक्षित चढ़ाई मना No live power work without permission लाइव पावर पर बिना अनुमति कार्य मना Use ladder & PPE properly सीढ़ी एवं PPE का सही उपयोग Site Behavior | साइट व्यवहारClean uniform & proper appearance साफ यूनिफॉर्म Polite communication शिष्ट व्यवहार No smoking / alcohol / tobacco धूम्रपान / शराब / गुटखा सख्त मना No mobile misuse मोबाइल का दुरुपयोग नहीं Client Property Respect | क्लाइंट संपत्ति सम्मानNo sitting on furniture फर्नीचर पर बैठना मना No touching personal belongings निजी सामान को न छुएं No photos without permission बिना अनुमति फोटो नहीं Maintain confidentiality गोपनीयता अनिवार्य Violation Consequences | उल्लंघन पर कार्रवाई1st violation → Warning पहली बार → चेतावनी 2nd violation → Penalty / suspension दूसरी बार → जुर्माना / निलंबन Serious violation → Immediate termination गंभीर उल्लंघन → तुरंत सेवा समाप्त MANAGEMENT DECLARATION | प्रबंधन घोषणाThese SOPs are mandatory & non-negotiable. ये SOPs अनिवार्य एवं अपरिवर्तनीय हैं।