Facility Manager

JLL

0 years

0 Lacs

gurgaon haryana india

Posted:6 days ago| Platform:

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Skills Required

support management reports escalation planning service assessment coordination maintenance risk audits compliance

Work Mode

On-site

Job Type

Full Time

Job Description

A Technically qualified resource to lead a site for FM delivery and smooth running of operations.
Provide administrative support to the Facilities Management team at assigned Facilities.
To ensure timely and accurate completion FM reports pertaining to assigned Facilities.
Be accessible for escalation of all FM related issues.
Oversee the Helpdesk work process. Provide management advice to Helpdesk operators for escalated issues
Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
Oversee the Front Office function. Ensure visitors are promptly attended by the Front Office Executives (FOE). Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep
Oversee the Housekeeping Services. Overall service delivery assessment of HK vendor. Coordination meetings with vendor for resolution of service issue
Oversee Cafeteria Services. Ensure that the caterers are maintaining highest standards of hygiene in the services area
Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division
Operational Risk Management. Update and implement Emergency Response plan; drills etc as required. After office hours Facilities assistance response
Operational Audits and Compliance.
Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager
Effective management of the team.  Overall client satisfaction by achieving SLA targets.
Effective team coordination of direct and vendor staff for efficient service delivery
Oversight to technical teams and AMC vendors for timely activity and closures

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