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JLL
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Facility Executive - Soft

Facility Executive - Soft

JLL

0 years

0 Lacs

mumbai metropolitan region

Posted:6 days ago| Platform:

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Skills Required

technology service reports security reliability inventory contracts teamwork efficiency support finance compliance checks risk audits management leadership communication regulations compensation

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Facility Executive - Soft Services

About JLL:

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Overview:

As a Facility Executive - Soft Services at JLL, you will be responsible for overseeing and managing the day-to-day soft services operations, ensuring smooth functioning of the facility, and maintaining high standards of service delivery for our clients.

Key Responsibilities:

Administrative Management:
Oversee day-to-day administration, including generating reports and managing stock trackers
Assist the Facility Manager (FM) and Assistant Facility Manager (AFM) in managing administrative functions, security issues, and facility services
Develop and implement procedures to ensure simplification, accuracy, and reliability of FM work methods
Supply Chain and Inventory Management:
Ensure adequate supply of consumables/materials for proper service operation
Enter into supply and service contracts as approved by the client
Maintain appropriate stock levels and escalate issues to ensure availability
Front Desk and Event Management:
Oversee front desk activities and serve as the primary point of contact for reception area concerns
Coordinate client event itineraries and F&B arrangements
Foster teamwork and efficiency in café operations during busy periods
Financial Management:
Maintain appropriate levels of petty cash to support FM operations
Process vendor invoices in alignment with Amazon finance processes
Conduct statutory compliance checks on all vendor invoices
Quality Control and Performance Management:
Routinely inspect all services to ensure performance measures are maintained
Set targets to achieve maximum team performance
Develop policies and procedures for reception-related functions
Facility Oversight:
Conduct daily walk-arounds of the facility
Provide after-hours facility assistance as needed
Operational Risk Management:
Update and implement Emergency Response plans, including conducting drills
Manage operational audits and compliance
Escalate incidents and problems as necessary
Performance Objectives:
Meet or exceed best practices in service provision through contracts
Establish and adhere to policies, procedures, and compliance deadlines as advised by the Operations Manager
Effectively manage the team to ensure high-quality service delivery
Qualifications and Skills:
Bachelor's degree in Facility Management, Business Administration, or related field
Proven experience in facilities management, with a focus on soft services
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in MS Office and facilities management software
Analytical and problem-solving skills
Knowledge of health and safety regulations and best practices in facility management
Ability to work flexibly, including after-hours when required

At JLL, we offer competitive compensation, comprehensive benefits, and opportunities for professional growth within a dynamic organization committed to excellence in real estate services and technology. Join us in shaping the future of real estate for a better world.

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Facility Executive - Soft