Facilities Executive

Whats in it for you: The Facility Executive for Soft Services will manage and oversee all non-technical facility services, ensuring a high standard of cleanliness, security, and general facility upkeep. With 8 to 10 years of experience, the ideal candidate will bring a comprehensive understanding of soft services, operational management, and team leadership to ensure smooth and efficient facility operations.

Responsibilities:

• Soft Services Management: Oversee the delivery and quality of soft services including housekeeping, janitorial services, pest control, landscaping, and waste management.
• Vendor Coordination: Manage relationships with soft service vendors and contractors, ensuring service levels meet company standards and contractual obligations.
• Service Quality Assurance: Conduct regular inspections and audits to ensure the highest standards of cleanliness and maintenance are maintained throughout the facility.
• Budget Management: Assist in developing and managing the budget for soft services, tracking expenses, and identifying cost-saving opportunities.
• Compliance: Ensure that all soft services comply with relevant health, safety, and environmental regulations and company policies.
• Operational Efficiency: Implement best practices and process improvements to enhance the efficiency and effectiveness of soft service operations.
• Team Leadership: Supervise and mentor a team of soft services staff, including hiring, training, and performance management.
• Customer Service: Address and resolve any facility-related issues or complaints from employees or tenants in a timely and professional manner.
• Reporting: Prepare and present regular reports on service performance, issues, and resolutions to senior management.
• Emergency Response: Manage and coordinate soft services response to emergencies or special events, ensuring minimal disruption to facility operations.

What Were Looking For:

• Education:Bachelors degree in Facilities Management, Business Administration, Hospitality Management, or a related field.
• Experience:8-10 years of experience in facilities management with a focus on soft services, including supervisory or managerial roles.
• Skills:
  • In-depth knowledge of soft services operations and best practices.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in facilities management software and Microsoft Office Suite.
  • Effective problem-solving skills and attention to detail.
  • Ability to manage budgets and vendor relationships.