4 - 9 years
0 Lacs
Posted:2 weeks ago|
Platform:
On-site
Full Time
This leadership role requires strong customer experience skills, team management capabilities, and a proven background in luxury or premium retail environments.
Lead and mentor a team of Experience Specialists to deliver exceptional customer service.
Ensure the store reflects the brands premium experience and visual standards.
Oversee end-to-end store operations, including scheduling, staffing, and team performance.
Monitor and manage key performance indicators (KPIs).
Collaborate with cross-functional teams to support strategic initiatives.
Execute in-store promotions, events, and experience-driven activities.
Handle escalations, resolve issues efficiently, and maintain high customer satisfaction.
Maintain an organized, customer-centric, and high-performing flagship environment.
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bangalore, noida, chennai, hyderabad, kolkata, gurugram, pune, mumbai city, delhi
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bangalore, noida, chennai, hyderabad, kolkata, gurugram, pune, mumbai city, delhi
0.00012 - 0.00016 Lacs P.A.
