Executive / Sr. Executive - Non Voice

Hexaware Technologies

1 - 3 years

2 - 5 Lacs

pune chennai bengaluru

Posted:6 days ago| Platform:

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Skills Required

international bpo customer service customer support voice process international call center non voice process inbound customer care technical support email support semi voice customer handling data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.

Roles and Responsibility

Manage and coordinate non-voice processes to ensure high-quality output.
Develop and implement process improvements to increase efficiency and productivity.
Collaborate with team members to achieve common goals.
Analyze data and reports to identify trends and areas for improvement.
Provide exceptional customer service to clients and stakeholders.
Ensure compliance with company policies and procedures.

Job Requirements

Minimum 1 years of experience in a related field.
Excellent communication and interpersonal skills.
Ability to work in a team environment and collaborate with others.
Strong analytical and problem-solving skills.
Proficient in Microsoft Office and other software applications.
Ability to adapt to changing priorities and deadlines.
Experience working with clients and providing exceptional customer service.

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