Executive CRM & Marketing Automation

Frost & Sullivan

5 - 10 years

3 - 7 Lacs

chennai

Posted:20 hours ago| Platform:

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Skills Required

customer relationship web research microsoft dynamics power bi microsoft office suite crm tool marketing automation salesforce excel database management database creation writing data visualization hubspot powerpoint communication skills crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead Qualification : Analyze client queries, qualify them as sales leads, and route them to the appropriate teams.
Database Management : Update and maintain CRM databases, including research on prospective contacts and companies, deduplication, and ensuring data accuracy.
Industry Categorization : Evaluate company profiles, categorize them into relevant industry verticals, and identify decision-makers.
Stakeholder Collaboration : Coordinate with global teams to ensure lead follow-up, feedback, and continuous process improvement.
Process Documentation : Develop and update CRM process documentation and training materials.
Research for Database Development: Conduct thorough research on companies, industries, and key decision-makers to gather accurate and relevant information for database development and enhancement.
Insights Generation : Create reports and dashboards using Power BI to provide actionable insights for Sales teams.

Required Competencies:

We are seeking a motivated and detail-oriented individual who possesses:

Technical Skills :
1. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
2. Familiarity with CRM tools (e.g., Microsoft Dynamics, HubSpot, Salesforce).

Knowledge of Power BI and data visualization techniques.

Soft Skills :

Strong analytical and problem-solving skills.
Excellent written and verbal communication abilities.

A customer-centric mindset with the ability to prioritize tasks effectively.

A proactive approach to learning new tools and technologies.

Experience : 0 2 years in CRM, database creation through web research, or a related field. This is a non-technical role ; prior technical expertise is not required, but a willingness to learn and adapt to CRM tools is essential.
Education : Bachelor s degree in any discipline.

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