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Aster Medcity
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Executive - CRM

Executive - CRM

Aster Medcity

0 - 2 years

2 - 4 Lacs

malappuram

Posted:4 hours ago| Platform:

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Skills Required

customer relationship customization customer management loyalty customer engagement business development sales customer support coordination database management marketing marketing campaigns campaigns customer communication loyalty programs crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Database Management: Managing customer data, including contact details, purchase history, interactions, and preferences, within the CRM system.
Data Entry and Maintenance: Ensuring accurate and up-to-date data entry into the CRM system, including new customer records and updating existing ones.Customer Segmentation: Analyzing customer data to segment the customer base based on various criteria, such as demographics, buying behavior, and preferences.Customer Communication: Coordinating and managing communication with customers through various channels, such as email, phone, or direct mail.Customer Engagement: Developing strategies to engage customers, such as personalized offers, loyalty programs, and targeted marketing campaigns.CRM System Customization: Customizing the CRM system to meet the specific needs and requirements of the organization and its customer management processes.Reporting and Analysis: Generating reports and analyzing customer data to identify trends, opportunities, and areas for improvement.Integration with other Systems: Collaborating with IT teams to integrate the CRM system with other business systems, such as sales, marketing, and customer support.

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Executive - CRM