0 - 2 years

2 - 5 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Responsibilities

  • Develop and implement effective customer relationship management strategies.
  • Coordinate with various departments to ensure seamless patient experiences.
  • Address patient queries and complaints promptly and efficiently.
  • Analyze patient feedback to improve hospital services and patient satisfaction.
  • Maintain accurate records of patient interactions and feedback.
  • Assist in organizing patient engagement activities and events.Skills
  • Excellent Communication
  • Strong Interpersonal Abilities
  • Problem-Solving Skills
  • Proficiency in CRM Software
  • Data Analysis
  • Organizational SkillsRequired Qualifications
  • Bachelor's Degree in Hospital Administration, Business Administration, or related field.
  • Proficiency in Malayalam and English.
  • Familiarity with healthcare industry standards and practices.
  • Preferable: Certification in Customer Relationship Management.
  • Preferable: Experience in a hospital or healthcare setting in India.
  • Qualification:

    Bachelor's Degree DepartmentGeneral

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