Posted:13 hours ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

We’re Hiring: CRM & Retention Specialist | Bangalore (On-site)


Experience: 1–3 years in CRM, retention, or lifecycle marketing

🛠 Tools: Klaviyo / CleverTap / MoEngage or similar platforms


Key Responsibilities:

CRM Setup & Optimization

  • Build and manage customer journeys (on Klaviyo / CleverTap / MoEngage)
  • Define and optimize lifecycle flows (welcome, cart abandon, reactivation, winback)
  • Segmentation logic & experimentation

Platform & Agency Partnerships

  • Liaise with CRM tools' success teams for feature leverage
  • Work with external partners/agencies to manage campaigns, audits, etc.

Campaign Execution & Growth

  • Execute weekly/monthly campaigns (email, SMS, WhatsApp)
  • Own retention metrics — repeat rate, LTV, churn rate

Data & Analytics

  • Track flow performance (OR, CTR, CVR, revenue contribution)
  • Build dashboards / reports for team & leadership


If interested, kindly submit your application on the link mentioned below:


https://forms.gle/Kas9aeJhFJzS3hvZ6 /Jobs@buywow.in

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