Executive - Client Account (B2C- Creative & Design)

Position: Executive - Client Account (B2C – Creative & Design)

This is a Delhi-based position and work from office only!

Work Location: Sector 23 Dwarka, Delhi

Job Summary:

The ideal candidate should be an excellent communicator with a strong sense of design aesthetics, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities:

• Act as the main point of contact for B2C clients, understanding their business objectives, brand tone, and design requirements.
• Translate client briefs into actionable tasks for the design and creative teams.
• Collaborate with internal designers and creative leads to ensure client expectations are met in terms of quality and timelines.
• Coordinate project timelines, feedback, and revisions between clients and creative teams efficiently.
• Develop, maintain, and update content and campaign calendars for multiple clients/projects.
• Research & R&D as conduct market research, competitor benchmarking, and creative trend analysis.
• Prepare creative briefs, references, and concept directions to guide execution.
• Review creative work (designs, visuals, concepts) to ensure alignment with client briefs before sharing for approval.
• Maintain regular communication with clients, providing updates on project progress, timelines, and deliverables.
• Maintain project trackers, documentation, and feedback records to ensure smooth workflow and accountability.
• Stay aware of B2C market trends, visual storytelling styles, and brand design trends to add value to client discussions.

Requirements:

• Bachelor’s/ master’s degree in marketing, Advertising, Design or a related field.
• 0.6- 1 year of experience in client servicing, creative coordination, or brand communication (preferably B2C).

Technical / Domain Knowledge:

• Digital & Creative Understanding: Basics of graphic design, social media formats, digital campaigns.
• Familiarity with Design Tools: Exposure to tools like Photoshop, Illustrator, Canva, Adobe (not necessarily expert).
• Project Management Tools: Experience with Trello, Asana, ClickUp, or Google Sheets to track tasks.

Soft Skills:

• Excellent communication and interpersonal skills, with the ability to clearly articulate creative concepts and feedback.
• Attention to Detail: Spot errors in briefs, creatives, or feedback before delivery.
• Problem Solving: Suggest creative solutions when clients are unclear or unrealistic.
• Collaboration: Work well with multiple teams and manage cross-functional dependencies.
• Adaptability: Handle changing client requirements and priorities.

About Nuvoretail (www.nuvoretail.com)

Nuvoretail Enlytical Technologies Private Limited is an e-commerce analytics and automation company. Our proprietary digital shelf analytics and automation platform called Enlytical.ai helps e-commerce brands solve the complexities in today’s e-commerce landscape by offering a unified and all- encompassing business view on the various aspects of e-commerce business. Our platform leverages insights drawn from multiple data points that help our clients win in e-commerce by gaining a competitive edge with data-driven insights for sharper decision-making. The insights cover all aspects of e-commerce such as digital product portfolio analysis, supply chain analytics, e-commerce operations automation, pricing, and competitor benchmarking, and Amazon advertising automation using our proprietary algorithms.

As a leading e-commerce service provider, we offer the most comprehensive end-to-end

e-commerce solutions to brands, both in India and abroad. Right from preparing a road map to writing our client’s e- commerce success story to assisting them In increasing their online sales, we do everything via our diverse e-commerce services and bespoke strategies and technology. Our services span across the brand’s e-commerce enablement including content and digital asset creation for product listing, On Platform, and Off Platform marketing services with deep expertise in Amazon Marketing Services (AMS), Amazon SEO through keyword research, e-Commerce operations across various e-commerce platforms, website development, social media marketing, and AI-enabled e-Commerce MIS Dashboards.

Awards & Recognition:

Thanks to the faith reposed on us by our clients, NuvoRetail has been featured as "The Most Promising Ecommerce Technology Service Providers in India 2020” by CIOReviewIndia Magazine. Our leadership is often acknowledged by leading e-commerce services, digital marketing, consulting, and other e- commerce programs around the world. We are now one of the very few companies in India that have become an Amazon Ads Advanced partner.