Executive, Business Operations ( Diversity Role)

Company Description

Headquartered in Delhi, India, Suronex is a leading technology company specializing in securing cloud infrastructures, digital assets, and enterprise environments. We prioritize a secure development lifecycle, ensuring no backdoors and full transparency for our customers. Our Cloud Security & Compliance product support international standards and frameworks, and are ideal for applications involving the protection and monitoring of cloud-native environments and hybrid infrastructures.

Role Description

Executive, Business Operations

Key Responsibilities

• Oversee and manage daily operational activities to ensure business efficiency and effectiveness.
• Manage customer and external communications in a professional and timely manner.
• Handle internal operations, including 

  Admin, HR, and other support functions.

• Interact with external teams, vendors, and partners to ensure seamless collaboration and delivery.

• Manage day-to-day ad hoc work requirements, ensuring issues are addressed promptly.

• Support and participate in

  Go-To-Market (GTM) strategy execution

  , including research, planning, and coordination.
• Prepare and deliver 

  presentations, reports, and operational documentation

   for internal and external stakeholders.
• Coordinate with cross-functional teams including sales, finance, and customer service to ensure alignment and efficiency.
• Monitor process performance and identify areas for improvement.
• Ensure compliance with company policies, procedures, and industry regulations.
• Support the implementation of new tools, technologies, and workflows for operational efficiency.
• Address operational issues promptly and provide solutions to minimize disruptions.
• Contribute to strategic planning and execution of operational initiatives.

Key Skills & Competencies

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple priorities and work under pressure.
• Analytical thinking with problem-solving skills.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint); ERP/CRM experience is a plus.
• Detail-oriented with a process-driven mindset.

Qualifications

• Bachelors degree in Business Administration, Operations Management, or a related field.
• 1–3 years of experience in operations, administration, or related roles (Freshers with strong skills may also apply).

What We Offer

• Competitive salary and benefits package.
• Growth opportunities within a fast-growing organization.
• Exposure to cross-functional business operations and GTM strategy.
• A collaborative and inclusive work environment.

Role:

Customer Success, Service & Operations - Other

Industry Type:

IT Services & Consulting

Department:

Customer Success, Service & Operations

Employment Type:

Full Time, Permanent

Role Category:

Customer Success, Service & Operations - Other

Education

PG:

MBA/PGDM in Any Specialization

Key Skills

• Skills highlighted with ‘‘ are preferred keyskills