Axis Placement Consulting logo

Exciting opportunity For both freshers and experienced @kolkata

0 - 5 years

3 - 4 Lacs

kolkata

Posted:6 days ago| Platform: Naukri logo

Apply

Skills Required

blended process international process international bpo bpo aviation voice process kpo inbound voice support chat process us process csa telecom travel inbound voice process outbound customer support bpo voice healthcare non voice rotational shifts night sifts uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description


Job Title:

Location:

International Voice and Chat Support

Eligibility Criteria:

  • Education:

    Graduate / Undergraduate (both eligible)

  • Experience:

    Freshers and Experienced candidates can apply

  • Skills Required:

    • Excellent verbal & written communication skills
    • Fluency in English is a must
    • Good interpersonal and problem-solving abilities
    • Ability to work in rotational shifts and handle international customers

Salary Details:

  • Freshers:

    3.0 LPA 3.6 LPA CTC

  • Experienced:

    Up to 4.5 LPA CTC (based on experience & performance in interview)

Working Details:

  • Work Days:

    5 days working

  • Week Off:

    2 rotational offs

  • Shifts:

    Rotational shifts (including night shifts)

Perks & Benefits:

  • Attractive

    performance incentives

  • Travel allowance / Cab facility

  • Provident Fund (PF)

  • Medical Insurance / Health benefits

  • Opportunity for

    career growth and internal promotions

Key Responsibilities:

  • Handle customer queries through voice or chat with professionalism and empathy
  • Resolve issues efficiently while ensuring customer satisfaction
  • Follow communication procedures, guidelines, and policies
  • Maintain accuracy and quality in all customer interactions

Why Join Us?

  • Excellent work culture and supportive environment
  • Great exposure to international customer handling
  • Regular training and upskilling programs

Interested candidates can share their updated resume on

Sr.HR Simarpreet : 7840808749

Sr. HR Diana : 9311602064

Sr. HR Mehak: 8383025642

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