Escrow Solutions – Technical Analyst

Job Description

Hi We are looking for a Escrow Solutions – Technical Analyst for Abu Dhabi location Candidates from India who are willing to work in Abu Dhabi can apply Notice period is Max one month Local candidates preferred Those who are willing to apply, please apply with updated cv to balaguru@hastraa.com and raghunath@hastraa.com JD Role Purpose: • Implementing successful Escrow Solution in the bank. • Analyze the requirements and provide advice to meet those needs. • Identify potential risks and develop strategies to mitigate them. • Optimize the IT systems, applications to increase efficiency, reduce costs and improve performance. • Provide continuous support and guidance to ensure the company’s digital systems. • Collaborate with other teams to ensure the company’s technological goals align with its business objectives. These are the main responsibilities of this role: • Conduct assessments of clients’ existing IT systems and processes. • Develop and implement customized IT solutions for clients, including hardware and software recommendations, network architecture and cybersecurity measures. • Record and maintain documentation related to IT systems and procedures to create standard operating procedures (SOPs). • Stay updated with industry trends and technologies to ensure our clients receive the best IT advise and support. • Production support for Trade, SCF and eco systems. • Develop MIS reports for Trade/SCF as per request. • Responsibility for initiating, managing, closing the projects and all processes such as quality/control, communication, stakeholder management, people leadership, and knowledge harvesting. • Lead in closing the Audit, Risk and compliance observations. • Gathering requirements from business users for projects, tasks, operational requests and enhancements for technical teams. • Support for SIT/ UAT of projects and tasks including preparation of documents and approvals. • Support Go-live and post Go-live activities for assigned projects and tasks • Support business Users to translate ADIB business requirements to Vendors (in technical steps) and vice versa. • Escalate issues and suggest corrective actions. Timely follow up on assigned Projects and tasks. • Follow-up and track Services, Co-ordinate Vendor Support Issues, respond to service tickets in a timely fashion. • Track, resolve and report incidents and known errors through the approved processes. Follow the mandatory and obligatory standards set by the management in delivering the services. • Completion of the assigned tasks to satisfy the Users’ needs and within the agreed upon time parameters. • Execute the ad-hoc instructions or provide flexibility within ethical and professional standards from line manager to achieve any exceptional business objectives, Internal IT Objectives related to ADIB group including international expansion. • Provide First Line and Second Line Support to all the assigned applications Specialist Skills / Technical Knowledge Required for this role: Technical skills: • Programming and SQL/PL-SQL language • Crystal reports • Advance excel, word and PowerPoint skills. • Ability to communicate effectively with IT specialists (e.g. IT security, network infrastructure teams etc.) Specialist Skills • Understanding of Escrow products, their workflow and life cycle. • Experience of working on supply chain finance. • Hands on experience of implementation, configuration and support of Escrow • Proven track record of working experience with Escrow. • Experience of defining accounting and posting rules for all Escrow products and instruments • Experience in SIT/UAT and stakeholder management. • Results-oriented individual and can work under pressure. • Excellent communication and interpersonal skills • Experience in requirement definition and analysis, workshop facilitation and documentation. • Strong analytical and problem-solving skills • Project Management Experience • Excellent communication, presentation and consultancy skills • A good degree in Computer Science or equivalent with minimum 7 to 9 years of relevant working experience. • Experience of working in a Bank or financial services company (Preferably Islamic Banking). Previous experience required (if any) • 5 Years Experience With Regards Balaguru Manager-TA Show more Show less