ERP Implementation Specialist

Job Description

About Us Embrace Software, headquartered in Tampa, USA, is one of the fastest-growing software acquirers in the world. We focus on building niche software businesses that deliver mission-critical solutions across industries (Industrial, Healthcare, Fintech and Edtech). Why Join Embrace: Rapid Growth: Our team has expanded to over 300 members in just 4 years. Financial Strength: We’ve secured $130M in capital. Acquisitions: With 13 successful acquisitions to date, we’re operating in hyper-scale mode. Fortune 500 Impact: We serve 16% of Fortune 500 companies. Proven Leadership: Our CEO/Founder has a track record of creating over $2B in value through his ventures (prior ventures include being a founding member and Chief Strategist at Valsoft, as well as an early lead investor and Board member at VitalHub (TSX: VHI)) Join us as we lay the groundwork for exponential growth over the next 5 years. If you thrive in a fast-paced environment and share our vision, we’d love to have you on board! Job Description This is a remote position. Embrace Industrial Group serves some of the largest manufacturers in the world, including the Top 8 of 10 Chemical, Top 3 of 10 Automotive, and Top 3 of 5 Oil and Gas companies, as well as leading Heavy Machinery and Food manufacturers. Guardian Software System is a leading technology company within the Embrace portfolio, specializing in a vertical enterprise resource planning (ERP) solution for the metal casting industry. With our innovative software and dedicated team, we empower foundries to streamline their operations, optimize efficiency, and achieve sustainable growth. As we continue to expand our client base, we are seeking a dynamic and motivated project manager to join our team. Job Summary: We are looking for a highly focused and detail-oriented individual who is passionate about helping our clients achieve their goals through the efficient use of our ERP product. As an ERP Implementation Specialist, you will be responsible for implementing and maintaining ERP systems for our clients. The ideal candidate should have a strong background in ERP implementation, project management, and customer service. Responsibilities: Work with clients to understand their business processes and requirements for an ERP system Configure and implement the Guardian ERP Solution based on client needs Provide training to clients on how to use the ERP system effectively Perform system testing and provide support during system go-live Provide ongoing support to clients to ensure that the ERP system is functioning properly Collaborate with team members to ensure that projects are completed on time and within budget Remotely access client sites for support/training/software installation purposes Requirements Associate’s degree in Information Technology or a related field. 3+ years of experience in ERP systems, such as Epicor, Infor, Microsoft Dynamics, or similar. Strong ERP implementation experience. Strong technical skills with basic IT knowledge. Understanding of manufacturing processes is a plus. Excellent communication and customer service skills. Ability to work independently as well as collaboratively within a team. Strong problem-solving and analytical skills. Ability to adapt to changing client needs and priorities. Willingness to travel to client sites as required. ​Experience or knowledge in the metal casting, foundry, and manufacturing industries is a plus. Benefits Competitive salary with performance bonus opportunities. Comprehensive training and mentorship programs to enhance your skills and knowledge. Opportunity for career advancement and professional development. Dynamic and collaborative work environment that fosters creativity and innovation. Health insurance and other benefits package. Flexible working hours and remote work options. Show more Show less