Voxtron is looking for an experienced and dynamic sales professional, who can deliver measurable success. Our ideal candidate is highly motivated, an excellent communicator, can work well within a cooperative and friendly team as well as being able to work on their own initiative. The primary focus of the role is to work with the Sales & Marketing team to develop and deliver a healthy lead generation programme, driving qualified leads into the sales pipeline. There will be opportunity to learn to deliver these opportunities through the sales cycle to successful closure. The successful candidate must firstly be able to show a proven track record of increasing sales revenues and meeting or exceeding personal targets. Secondly, show they have the initiative to impact positive change to add value to our business. This position will be based at Voxtron’s Cochin office, at Infopark Phase 2. There is significant opportunity for career progression at Voxtron. Demonstrates ability to interact professionally with potential customers via phone, email, telephone conferencing, webinars and face to face, to discover their business needs and develop a positive business relationship; Work closely within a small sales & marketing team and develop cooperative working relationships with all company colleagues; Provide accurate and timely information as required to project managers, the delivery team and senior management; Proficient in the use of social media tools like LinkedIn, Twitter, SEO optimisation; Adhere to company policies, procedures culture and business ethics. 4. Product Knowledge: · Develop a strong knowledge of Voxtron’s products and services in order to facilitate the sales process; Understand how the benefits of Voxtron’s products and services can meet customer’s needs in various business verticals; Required Experience 2-4 years’ proven experience in prospecting and lead generation and 1-2 years’ experience in sales management; Experience of B-to-B sales, preferably in enterprise software solutions or in the cloud space or IT sector and has the ability to develop a good understanding of customer and market dynamics and requirements; Proficient in managing the sales pipeline using CRM systems, preferably Salesforce CRM; Experience of working collaboratively in a combined sales & marketing team. Can evidence a track record of increasing sales revenue by hitting or exceeding personal targets. Required Skills: Has highly developed all round interpersonal skills. Excellent communication, presentation, networking and negotiation skills. Customer service oriented with a positive, well-motivated attitude. Conscientious, hard-working and driven to improve sales and activity performance beyond targets. Competent IT skills with a working knowledge of Microsoft Office, google programs and social networking tools. Experience of MSD 365 CRM / Sage CRM / Odoo CRM would be preferred, but not essential. Job Type: Full-time Pay: ₹20,000.00 - ₹50,000.00 per month Schedule: Monday to Friday Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have experience in generating leads for software companies? How many years ? What are the types of tools used for generating leads ? Are you experienced in lead generation for the software industry? How many years? Experience: Lead generation: 2 years (Required) Application Deadline: 15/06/2025
Experience Required - Should have specialized experience in selling IT services targeting the US /Europe/Middle East market foratleast 4 years. Responsiblity: Business Growth & Sales Strategy: Develop and execute sales strategies to expand the company’s market presence in the Middle East. Lead Generation & Client Acquisition: Identify and engage with potential clients for IT solutions. Relationship Management: Build and maintain strong relationships with key decision-makers, C-level executives, and stakeholders in target industries. Proposal & Contract Negotiations: Prepare proposals, respond to RFPs, and negotiate contracts to close deals successfully. Market Research & Competitive Analysis: Stay updated on industry trends, market demands, and competitive landscape to identify new business opportunities. Collaboration with Internal Teams: Work closely with technical, pre-sales, and delivery teams to ensure seamless execution of projects. Revenue & Target Achievement: Meet and exceed sales targets and business development objectives. Experience: 4+ years of experience in IT sales, with a strong focus on the Middle East market. Industry Knowledge: Proven experience in selling software solutions like Contact CenterSolutions, ERP (such as Odoo, SAP, Oracle, Microsoft Dynamics), or enterprise IT solutions. Regional Expertise: Strong network and business relationships within the Middle East. Skills: Excellent sales, negotiation, and presentation skills. Strong understanding of IT solutions, including cloud-based technologies and digital transformation trends. Ability to drive business independently and work in a fast-paced environment. Education: Bachelor’s degree in Business, IT, or a related field (MBA preferred). Languages: Fluency in English is required Job Types: Full-time, Permanent Job Type: Full-time Benefits: Health insurance Schedule: Monday to Friday Ability to commute/relocate: Kochi, Ernakulam - 682030, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: US/Europe/Middle east sales: 5 years (Required) Business development/sales: 5 years (Required) Lead generation: 2 years (Required) Application Deadline: 10/06/2025 Expected Start Date: 20/06/2025
We are looking for a skilled Python Developer to join our dynamic team at Voxtron. The ideal candidate will have deep knowledge and hands-on experience with Python and be capable of building robust, scalable software solutions. You will work on diverse projects ranging from API development to automation and integrations. Key Responsibilities : Design, develop, and maintain Python-based applications and scripts. Build and integrate APIs and third-party services. Optimize performance of backend processes and data handling. Collaborate with cross-functional teams to understand requirements and deliver solutions. Write clean, maintainable, and well-documented code. Participate in code reviews and mentor junior developers (if applicable). Required Skills & Qualifications : Strong command of Python with atleast 1 year of real-world development experience. Knowledge of Python frameworks like Flask, Django, or FastAPI. Familiarity with databases (MySQL, PostgreSQL, or MongoDB). Experience with RESTful APIs, version control (Git), and debugging tools. Ability to write efficient, reusable code with attention to scalability and performance. Nice to Have : Knowledge of cloud environments (AWS, GCP). Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Location Type: In-person Schedule: Monday to Friday Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many years of professional experience do you have as a Python developer? Education: Bachelor's (Required) Experience: Python: 1 year (Required) Work Location: In person Application Deadline: 15/06/2025 Expected Start Date: 20/06/2025
We are looking for a detail-oriented and passionate Software Test Engineer with 1–2 years of experience in testing ERP systems. The ideal candidate will be responsible for performing manual and automated testing to ensure high-quality software delivery and smooth ERP functionality across modules like Sales, Purchase, Inventory, HR, and Accounting. The preferred candidate must have: 1–2 years of hands-on experience in software testing, preferably in ERP applications like Odoo, SAP, Oracle, or Microsoft Dynamics. Good understanding of ERP modules and business workflows. Experience with bug tracking tools like Jira, Bugzilla, or similar. Familiarity with SQL and database queries for data validation. Strong analytical, problem-solving, and communication skills. Knowledge of any test automation tools (e.g., Selenium, Robot Framework) is a plus. Experience in Integration & Performance Testing , preferred. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Monday to Friday Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have experience in ERP Testing? How many years of testing experience do you have in ERP, and which ERP ? Experience: Software testing: 1 year (Required) Work Location: In person Expected Start Date: 01/07/2025
We are looking for a motivated and detail-oriented Python Developer with up to 1 year of experience. As an Odoo Trainee, you will be involved in designing, developing, and customizing Odoo modules, and integrating third-party applications with Odoo. This is an excellent opportunity to build a career in ERP development while enhancing your Python skills in a real-time environment. Key Responsibilities: Assist in the development and customization of Odoo modules (Sales, CRM, Inventory, Accounting, etc.). Write clean, efficient, and reusable Python code. Work on Odoo backend development (models, logic, reports, security, etc.). Participate in technical analysis and contribute to design discussions. Integrate Odoo with external systems using APIs. Support in bug fixing, testing, and performance tuning of Odoo applications. Collaborate with functional consultants and senior developers to understand client requirements. Maintain proper documentation for development tasks and processes. Required Skills: Proficiency in Python programming . Basic understanding of Odoo architecture and ORM. Familiarity with PostgreSQL and ability to write SQL queries. Knowledge of HTML, JavaScript, and XML for basic frontend customizations. Good problem-solving skills and debugging abilities. Ability to work in a team and communicate effectively. Eagerness to learn and grow within the ERP domain. Preferred Qualifications: B.Tech/B.E./MCA in Computer Science, Information Technology, or related field. Prior exposure to Odoo (internship, training, or projects) is a plus. Understanding of business processes (Accounting, Sales, Inventory) is an advantage. What We Offer: Hands-on training and mentorship in Odoo ERP. Opportunity to work on live projects. Career growth in ERP and Python development. Supportive team environment and learning culture. Job Type: Full-time Pay: Up to ₹10,000.00 per month Benefits: Health insurance Schedule: Monday to Friday Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many years of professional experience do you have as a Python developer? Education: Bachelor's (Required) Experience: Python: 1 year (Required) Work Location: In person Application Deadline: 28/07/2025 Expected Start Date: 15/08/2025
The Odoo Project Lead will be responsible for end-to-end planning, coordination, and execution of Odoo ERP implementations and customizations. This role requires strong project management skills, combined with a deep understanding of the Odoo platform's functional and technical aspects. The ideal candidate will serve as the liaison between clients, developers, and business teams to ensure the successful and timely delivery of projects. Key Responsibilities: Project Management Lead multiple Odoo ERP implementation projects simultaneously. Define project scope, goals, deliverables, and timelines. Develop detailed project plans, allocate resources, and monitor progress. Conduct daily/weekly stand-up meetings, reviews, and retrospectives. Client & Stakeholder Management Act as the main point of contact for client communications and meetings. Translate client requirements into functional and technical specifications. Provide regular updates to stakeholders on project status, risks, and resolutions. Team Leadership Guide and supervise functional consultants, developers, and testers. Coordinate task assignments and ensure delivery meets quality standards. Provide support, mentorship, and performance feedback to the project team. Odoo ERP Functional Expertise Analyze business processes and map them to Odoo functionalities. Configure and customize Odoo modules (Sales, CRM, Inventory, Accounting, HR, etc.) Assist in UAT, go-live, training, and post-implementation support. Documentation & Reporting Maintain project documentation including BRD, SRS, user manuals, and training guides. Generate and present reports to management and clients. Qualifications: Education: Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field. PMP/Prince2/Agile certifications are a plus. Experience: 5 years of experience in ERP implementation, including at least 2 years in a leadership or project management role. Skills: Strong knowledge of Odoo architecture and modules. Excellent communication, leadership, and interpersonal skills. Strong analytical and problem-solving capabilities. Familiarity with Git, Jira, or other version control/project tracking tools. Basic understanding of Python and PostgreSQL is a plus. Preferred Attributes: Ability to handle pressure and meet tight deadlines. A team player with a proactive attitude. Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Health insurance Schedule: Monday to Friday Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Which Odoo modules have you worked on? Do you have experience managing a project team (functional consultants, developers, testers)? Are you familiar with Agile/Scrum methodologies? Are you comfortable communicating directly with clients and handling project delivery? What is your notice period,Current CTC and Expected CTC. How many years of experience do you have with implementing Odoo ERP? Education: Bachelor's (Required) Experience: ERP systems: 5 years (Required) Work Location: In person Application Deadline: 10/08/2025 Expected Start Date: 26/08/2025
We are seeking a highly skilled .NET Developer who is responsible for Software product development using ASP.NET MVC, C#, .NET Core, HTML, CSS, jQuery, Javascript ,.NET Framework & MS SQL Server Responsibilities: Design, develop, and maintain complex web applications using .NET technologies. Collaborate with cross-functional teams to define, design, and ship new features. Write clean, scalable, and efficient code Develop user interfaces with ASP.NET MVC, HTML, CSS, and jQuery. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs. Maintain code quality, organization, and automation. Participate in code reviews to maintain high code quality standards. Stay up-to-date with the latest industry trends and technologies to ensure we are always using the best tools and techniques. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 1+ year of professional experience in .NET development. Strong proficiency in C# and .NET framework. Extensive experience with ASP.NET MVC , HTML, CSS, and jQuery. Familiarity with modern front-end frameworks and libraries. Experience with database technologies such as SQL Server. Understanding of object-oriented programming (OOP) principles and design patterns. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Preferred Qualifications: Experience with other .NET technologies like webforms, .NET Core, and Entity Framework. Knowledge of RESTful APIs and web services. Experience with version control systems like Git. Familiarity with Agile/Scrum development methodologies. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Monday to Friday Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your notice period,Current CTC and Expected CTC. How many years of experience do you have in ASP.NET mvc ? Education: Bachelor's (Required) Experience: dotnet: 1 year (Required) Work Location: In person Application Deadline: 10/08/2025 Expected Start Date: 26/08/2025
Join our team as a Lead Generation Specialist and play a key role in fueling our growth! Research and identify potential clients and decision-makers Generate high-quality leads through email, LinkedIn, and digital outreach Qualify leads and pass them on to the sales team Work closely with marketing to fine-tune targeting strategies Maintain data hygiene in our CRM and track outreach metrics Who You Are: 1–2 years of experience in lead generation or business development in the software industry. Proficient in tools like LinkedIn Sales Navigator, HubSpot/Salesforce, and Excel Excellent communication and research skills Self-motivated, detail-oriented, and goal-driven ERP Experience preferred ( any ERP) Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have experience in generating leads for software companies? How many years ? What are the types of tools used for generating leads ? Are you experienced in lead generation for the software industry? How many years? Experience: Lead generation: 2 years (Required) ERP systems: 1 year (Required) Work Location: In person Application Deadline: 15/06/2025
We are looking for a Junior Accountant to join our finance team. The role involves managing purchase order entries, tracking payments, and assisting in day-to-day accounting activities. The candidate should be organized, proactive, and eager to learn in a fast-paced environment. Key Responsibilities: Enter purchase orders accurately into the accounting/ERP system. Monitor vendor invoices and ensure timely processing. Follow up on pending payments with clients and vendors. Assist in preparing and reconciling accounts payable and receivable. Support monthly, quarterly, and annual closing activities. Maintain proper documentation and filing of financial records. Coordinate with internal departments for approval and payment processing. Assist senior accountants in audits and financial reporting. Requirements: Bachelor’s degree in Commerce, Accounting, or related field. 1 years of experience in accounting or finance. Basic knowledge of accounting principles and MS Excel. Familiarity with ERP/Accounting software is an added advantage. Good communication and interpersonal skills. Strong attention to detail and accuracy. Preferred Skills: Ability to handle multiple tasks and meet deadlines. Eagerness to learn and grow in the finance domain. Team player with a positive attitude. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Which accounting software/ERP systems have you used, and at what level (entry, reporting, reconciliation)? Do you have experience preparing or reviewing accounts payable aging reports? Do you have experience preparing accounts receivable statements or aging reports? What is your current CTC, expected CTC and notice period Education: Bachelor's (Preferred) Experience: Account management: 1 year (Required) Work Location: In person
We are looking for a Junior Accountant to join our finance team. The role involves managing purchase order entries, tracking payments, and assisting in day-to-day accounting activities. The candidate should be organized, proactive, and eager to learn in a fast-paced environment. Key Responsibilities: Enter purchase orders accurately into the accounting/ERP system. Monitor vendor invoices and ensure timely processing. Follow up on pending payments with clients and vendors. Assist in preparing and reconciling accounts payable and receivable. Support monthly, quarterly, and annual closing activities. Maintain proper documentation and filing of financial records. Coordinate with internal departments for approval and payment processing. Assist senior accountants in audits and financial reporting. Requirements: Bachelor’s degree in Commerce, Accounting, or related field. 1 years of experience in accounting or finance. Basic knowledge of accounting principles and MS Excel. Familiarity with ERP/Accounting software is an added advantage. Good communication and interpersonal skills. Strong attention to detail and accuracy. Preferred Skills: Ability to handle multiple tasks and meet deadlines. Eagerness to learn and grow in the finance domain. Team player with a positive attitude. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Which accounting software/ERP systems have you used, and at what level (entry, reporting, reconciliation)? Do you have experience preparing or reviewing accounts payable aging reports? Do you have experience preparing accounts receivable statements or aging reports? What is your current CTC, expected CTC and notice period Education: Bachelor's (Preferred) Experience: Account management: 1 year (Required) Work Location: In person
We are looking for a Support Coordinator to join our team and act as the central point of contact for managing all support requests. This role is key to ensuring smooth communication between customers and our technical team, maintaining service quality, and meeting agreed SLAs. The ideal candidate will be highly organized, proactive, and customer-focused, with the ability to coordinate effectively between engineers, customers, and management. If you enjoy problem-solving, have strong communication skills, and thrive in a fast-paced support environment, we’d love to hear from you. Position Title: Support Coordinator Role Overview: The Support Coordinator will act as the single point of contact for managing support requests. The role ensures that all support issues are logged accurately, assigned promptly, and resolved within agreed SLAs, with proactive follow-up and escalation as required. Key Responsibilities: Log all incoming support requests into the CRM system accurately and promptly. Assign tickets to the appropriate support engineer based on priority and skillset. Track the progress of each request, ensuring completion within agreed SLA timelines. Follow up with engineers and customers to confirm resolution and customer satisfaction. Escalate delays or blockers to the relevant team manager or senior management. Generate periodic reports on open, closed, and escalated tickets for management review. Suggest process improvements to enhance support efficiency and customer experience. Required Skills & Qualifications: Strong organizational and time-management skills. Good communication skills (written and verbal). Ability to work with CRM/helpdesk tools. Problem-solving attitude and proactive follow-up approach. Experience in a support coordination or service desk environment preferred Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have prior experience working in a support coordination, service desk, or helpdesk environment? Are you familiar with using CRM or helpdesk ticketing tools? How many years of experience do you have in coordinating or managing support/service requests? Are you comfortable following up with customers and engineers until issues are resolved? Experience: Technical support: 2 years (Required) Language: English (Required) Work Location: In person
We are looking for a Support Coordinator to join our team and act as the central point of contact for managing all support requests. This role is key to ensuring smooth communication between customers and our technical team, maintaining service quality, and meeting agreed SLAs. The ideal candidate will be highly organized, proactive, and customer-focused, with the ability to coordinate effectively between engineers, customers, and management. If you enjoy problem-solving, have strong communication skills, and thrive in a fast-paced support environment, we’d love to hear from you. Position Title: Support Coordinator Role Overview: The Support Coordinator will act as the single point of contact for managing support requests. The role ensures that all support issues are logged accurately, assigned promptly, and resolved within agreed SLAs, with proactive follow-up and escalation as required. Key Responsibilities: Log all incoming support requests into the CRM system accurately and promptly. Assign tickets to the appropriate support engineer based on priority and skillset. Track the progress of each request, ensuring completion within agreed SLA timelines. Follow up with engineers and customers to confirm resolution and customer satisfaction. Escalate delays or blockers to the relevant team manager or senior management. Generate periodic reports on open, closed, and escalated tickets for management review. Suggest process improvements to enhance support efficiency and customer experience. Required Skills & Qualifications: Strong organizational and time-management skills. Good communication skills (written and verbal). Ability to work with CRM/helpdesk tools. Problem-solving attitude and proactive follow-up approach. Experience in a support coordination or service desk environment preferred Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have prior experience working in a support coordination, service desk, or helpdesk environment? Are you familiar with using CRM or helpdesk ticketing tools? How many years of experience do you have in coordinating or managing support/service requests? Are you comfortable following up with customers and engineers until issues are resolved? Experience: Technical support: 2 years (Required) Language: English (Required) Work Location: In person
We are looking for a Support Coordinator to join our team and act as the central point of contact for managing all support requests. This role is key to ensuring smooth communication between customers and our technical team, maintaining service quality, and meeting agreed SLAs. The ideal candidate will be highly organized, proactive, and customer-focused, with the ability to coordinate effectively between engineers, customers, and management. If you enjoy problem-solving, have strong communication skills, and thrive in a fast-paced support environment, we’d love to hear from you. Position Title: Support Coordinator Role Overview: The Support Coordinator will act as the single point of contact for managing support requests. The role ensures that all support issues are logged accurately, assigned promptly, and resolved within agreed SLAs, with proactive follow-up and escalation as required. Key Responsibilities: Log all incoming support requests into the CRM system accurately and promptly. Assign tickets to the appropriate support engineer based on priority and skillset. Track the progress of each request, ensuring completion within agreed SLA timelines. Follow up with engineers and customers to confirm resolution and customer satisfaction. Escalate delays or blockers to the relevant team manager or senior management. Generate periodic reports on open, closed, and escalated tickets for management review. Suggest process improvements to enhance support efficiency and customer experience. Required Skills & Qualifications: Strong organizational and time-management skills. Good communication skills (written and verbal). Ability to work with CRM/helpdesk tools. Problem-solving attitude and proactive follow-up approach. Experience in a support coordination or service desk environment preferred Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have prior experience working in a support coordination, service desk, or helpdesk environment? Are you familiar with using CRM or helpdesk ticketing tools? How many years of experience do you have in coordinating or managing support/service requests? Are you comfortable following up with customers and engineers until issues are resolved? Experience: Technical support: 2 years (Required) Language: English (Required) Work Location: In person
We are looking for a Customer Support Specialist to join our team and act as the central point of contact for managing all support requests. This role is key to ensuring smooth communication between customers and our technical team, maintaining service quality, and meeting agreed SLAs. The ideal candidate will be highly organized, proactive, and customer-focused, with the ability to coordinate effectively between engineers, customers, and management. If you enjoy problem-solving, have strong communication skills, and thrive in a fast-paced support environment, we’d love to hear from you. No technical support coordinators may apply. Position Title: Customer Support Specilaist Role Overview: The Support Coordinator will act as the single point of contact for managing support requests. The role ensures that all support issues are logged accurately, assigned promptly, and resolved within agreed SLAs, with proactive follow-up and escalation as required. Key Responsibilities: Log all incoming support requests into the CRM system accurately and promptly. Assign tickets to the appropriate support engineer based on priority and skillset. Track the progress of each request, ensuring completion within agreed SLA timelines. Follow up with engineers and customers to confirm resolution and customer satisfaction. Escalate delays or blockers to the relevant team manager or senior management. Generate periodic reports on open, closed, and escalated tickets for management review. Suggest process improvements to enhance support efficiency and customer experience. Required Skills & Qualifications: Strong organizational and time-management skills. Good communication skills (written and verbal). Ability to work with CRM/helpdesk tools. Problem-solving attitude and proactive follow-up approach. Experience in a support coordination or service desk environment preferred Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have prior experience working in a support coordination, service desk, or helpdesk environment? Are you familiar with using CRM or helpdesk ticketing tools? How many years of experience do you have in coordinating or managing support/service requests? Are you comfortable following up with customers and engineers until issues are resolved? What is your current ctc,expected and notice period ? Language: English (Required) Work Location: In person
We are looking for a Customer Support Specialist to join our team and act as the central point of contact for managing all support requests. This role is key to ensuring smooth communication between customers and our technical team, maintaining service quality, and meeting agreed SLAs. The ideal candidate will be highly organized, proactive, and customer-focused, with the ability to coordinate effectively between engineers, customers, and management. If you enjoy problem-solving, have strong communication skills, and thrive in a fast-paced support environment, we’d love to hear from you. No technical support coordinators may apply. Position Title: Customer Support Specilaist Role Overview: The Support Coordinator will act as the single point of contact for managing support requests. The role ensures that all support issues are logged accurately, assigned promptly, and resolved within agreed SLAs, with proactive follow-up and escalation as required. Key Responsibilities: Log all incoming support requests into the CRM system accurately and promptly. Assign tickets to the appropriate support engineer based on priority and skillset. Track the progress of each request, ensuring completion within agreed SLA timelines. Follow up with engineers and customers to confirm resolution and customer satisfaction. Escalate delays or blockers to the relevant team manager or senior management. Generate periodic reports on open, closed, and escalated tickets for management review. Suggest process improvements to enhance support efficiency and customer experience. Required Skills & Qualifications: Strong organizational and time-management skills. Good communication skills (written and verbal). Ability to work with CRM/helpdesk tools. Problem-solving attitude and proactive follow-up approach. Experience in a support coordination or service desk environment preferred Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have prior experience working in a support coordination, service desk, or helpdesk environment? Are you familiar with using CRM or helpdesk ticketing tools? How many years of experience do you have in coordinating or managing support/service requests? Are you comfortable following up with customers and engineers until issues are resolved? What is your current ctc,expected and notice period ? Language: English (Required) Work Location: In person
Position Title: Project Manager – ERP Role Overview: We are seeking an experienced ERP Project Manager to lead the successful implementation and delivery of ERP solutions, with a strong preference for candidates who have hands-on experience with Odoo ERP. The role requires excellent project management skills, strong communication abilities, and a deep understanding of ERP systems to ensure projects are delivered on time, within budget, and aligned with business objectives. Key Responsibilities: Lead and manage ERP implementation projects from initiation to closure. Collaborate with stakeholders to gather and analyze business requirements, ensuring alignment with ERP capabilities. Prepare detailed project plans, timelines, and resource allocation schedules. Coordinate with cross-functional teams (technical, functional, and business) to ensure smooth execution. Monitor project progress, track milestones, and ensure adherence to budgets and deadlines. Manage risks, issues, and change requests throughout the project lifecycle. Conduct user training and ensure proper documentation of project deliverables. Maintain strong customer relationships and act as the primary point of contact for project updates. Ensure ERP solutions meet quality standards and support post-implementation stabilization. Requirements: Bachelor’s degree in Computer Science, Information Technology, Business, or related field (MBA preferred). 3–6 years of experience in ERP project management , with at least 1–2 years of Odoo ERP implementation experience preferred. Strong understanding of any ERP systems, business processes (Finance, HR, Sales, Inventory, Manufacturing, etc.). Proven experience in managing multiple projects simultaneously. Excellent leadership, problem-solving, and decision-making skills. Strong communication and stakeholder management abilities. Familiarity with project management methodologies (Agile, Waterfall, or Hybrid). PMP/Prince2 or other project management certifications is a plus. Job Type: Full-time Pay: ₹50,000.00 - ₹90,000.00 per month Benefits: Health insurance Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you worked with ERP modules such as Finance, Inventory, Sales, or Manufacturing? Have you used Agile or Waterfall project management methodologies? Have you led cross-functional project teams? Do you hold any project management certification Have you worked in ERP projects for multiple industries? What is your notice period,Current CTC and Expected CTC. Have you managed ERP implementation projects from start to finish? Which ERP are you experienced in? Education: Bachelor's (Required) Experience: ERP systems: 5 years (Required) Work Location: In person
As an ERP Implementation Specialist specializing in Odoo ERP Accounting Module, your role involves implementing, configuring, and supporting Odoo's accounting modules to meet client-specific needs. You will collaborate closely with clients to understand their financial processes, provide tailored solutions, and support best practices in financial management using Odoo ERP. Key Responsibilities: - Collaborate with clients to gather requirements and understand their accounting processes, challenges, and goals. - Set up and manage the Chart of Accounts, tax configurations (VAT, GST, etc.), and financial reporting structures in Odoo. - Conduct end-to-end testing to ensure accuracy in data flow, configuration, and integration within Odoo's accounting module. - Support bank reconciliation processes and ensure data accuracy in financial records. - Provide training and documentation for end-users to promote best practices and efficient use of the Odoo accounting system. - Troubleshoot and resolve issues in the accounting module, providing ongoing support and maintenance as required. - Develop custom financial reports based on specific client requirements and regulatory standards. - Collaborate with development teams for advanced customizations or integrations with other systems as needed. Qualifications: - Bachelors degree in Accounting, Finance, Business, or a related field. - Minimum of 4-5 years of experience as an ERP Implementation Specialist or Functional Consultant in a similar role, specifically with Odoo ERP's accounting modules. - Strong understanding of accounting principles and financial statements. - Hands-on experience with Odoo ERP, including setup, configuration, and troubleshooting of accounting modules. - Knowledge of multi-currency transactions, tax configurations, and reconciliation in Odoo. - Excellent problem-solving skills and ability to translate business requirements into functional solutions. - Strong communication skills, with experience in client-facing roles and training end-users. - Certification in Odoo or any other ERP accounting module is a plus. Preferred Skills: - Familiarity with data migration, integration with third-party applications, and advanced reporting within Odoo. - Proficiency in SQL and basic scripting (e.g., Python) for reporting or customization purposes. - Experience with budgeting, cost analysis, and audit processes in an ERP environment. In addition to the above, the company provides health insurance as a benefit. The job type is full-time, and the schedule is from Monday to Friday. The role is based in Kochi, Kerala, requiring reliable commuting or planning to relocate before starting work. The expected start date for this position is 28/01/2025.,
We are looking for an experienced Software Test Engineer(communication center/ Chatbot) for testing all different aspects of the software solutions, both functionally and technically, in order to meet the performance levels and overall quality. The preferred candidate must have: 2 + yrs of Experiences in the area of Quality Management Experience Manual & Automation Testing Experience in AI , Communication center/chatbot mandatory Clear communicator (written and verbal) Experience in developing testing approach, test plan, Test cases & Test reports as well as defining test data requirements Experience in Integration & Performance Testing Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current ctc,expected and notice period ? Do you have experience with AI-based systems, communication centers, or chatbots? Have you tested web and mobile applications? Do you have experience working with CRM applications? Have you worked on both Manual and Automation Testing? Experience: Software testing: 2 years (Required) Work Location: In person Application Deadline: 15/10/2025 Expected Start Date: 05/11/2025
We are looking for an experienced Software Test Engineer(communication center/ Chatbot) for testing all different aspects of the software solutions, both functionally and technically, in order to meet the performance levels and overall quality. The preferred candidate must have: 2 + yrs of Experiences in the area of Quality Management Experience Manual & Automation Testing Experience in AI , Communication center/chatbot mandatory Clear communicator (written and verbal) Experience in developing testing approach, test plan, Test cases & Test reports as well as defining test data requirements Experience in Integration & Performance Testing Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your current ctc,expected and notice period ? Do you have experience with AI-based systems, communication centers, or chatbots? Have you tested web and mobile applications? Do you have experience working with CRM applications? Have you worked on both Manual and Automation Testing? Experience: Software testing: 2 years (Required) Work Location: In person Application Deadline: 15/10/2025 Expected Start Date: 05/11/2025
Job description Purpose To provide the means and measures for testing all different aspects of the solution, both functionally and technically, to meet the performance levels and overall quality as required and agreed with the Customer. Description The Test Engineer’s primary responsibility is to make sure that testing is defined, planned, and executed in such a manner that all aspects of the solution are addressed, and any potential issues are detected and resolved before Delivery. The test engineer should plan, build, and perform the tests, and then report and track test status according to the Test Plan. Skills Ø Clear communicator (written and verbal) Ø Creative solving of technical problems Ø Ability to focus on deadlines and deliverables Ø Ability to think abstractly Ø Experiences in Manual Testing of Web & Mobile Applications Ø Experience in ERP / CRM Projects will be an added advantage Responsibilities Ø Prepare Test cases & Test reports Ø Define test data requirements Ø Execute Feature Testing of Standard and ISV Solutions Ø Execute Process & Sub-Process Testing Ø Execute Integration Testing Ø Execute Data Acceptance Testing (DAT) Ø Develop User Acceptance Testing (UAT) Scripts Ø Execute Performance Testing Ø Adhere to company and project standards and guidelines. Ø Accurate time accounting and reporting of own work. Experience – Minimum 1-year experience Work from Office Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have experience in ERP testing? How many years ? Education: Bachelor's (Preferred) Experience: Manual testing: 1 year (Required) software application testing: 1 year (Required) Work Location: In person