Founded in 1993 and headquartered in Austin, Texas, Baxter Planning is a dynamic and rapidly global growing company setting the standard for SaaS in the service supply chain space. With a world-class SaaS platform, BaxterPredict, and unique PaaS (Planning as a Service) solutions, our technologies and professionals help enterprise customers plan billions in service parts inventory every day, enabling them to drive inventory reduction while delivering improvements in service levels.Baxter Planning combines the flexibility of a start up with the stability of an established company, leveraging more than 30 years of industry expertise to support a rapidly growing customer base. We offer excellent benefits, an exciting and supportive work environment, and work-life balance.This role ensures the reliable operation and continuous improvement of Baxter Planning’s production environment. You will support scheduled processes, troubleshoot complex issues, and collaborate with internal teams to configure and optimize our supply-chain platform. Your contributions will directly impact customer success and operational excellence. If you thrive in a fast-paced environment, love digging into data pipelines, and communicate complex ideas clearly, you’ll fit right in.

Purpose, Scope and Responsibilities:

Support and document scheduled production processes
Monitor batch jobs, data loads, and integrations
Maintain automation, standard operating procedures, and change logs
Troubleshoot complex application and environment issues
Coordinate with infrastructure, network, and development teams to resolve incidents
Assist with the configuration and operational deployment of Baxter Planning software
Development of solutions to connect customer systems and extract and transform data
Validate and test configurations against business requirements
Effectively investigate issues/incidents and communicate findings in a root cause analysis

Job Requirements:

Bachelor’s degree, or equivalent experience preferred
3-4 years of experience in a similar or related role
Comfortable working in Linux environments and using command-line tools
Proficient in SQL (PostgreSQL)
Strong analytical mindset with a passion for root-cause investigation
Willing to step outside the lines to get things done. Be detail oriented and reliable
Able to work both in a team environment and independently with minimal direction
Good interpersonal, written and oral communication skills

Preferred Qualifications

Experience with supply-chain planning systems
Exposure to AWS cloud platform
Proficiency with ETL frameworks

Company Culture

At Baxter Planning, we foster a culture of collaboration, continuous learning, and innovation. You’ll join a tight-knit team that values:

Open communication and knowledge sharing
Ownership of projects and proactive problem solving
Celebrating milestones and recognizing individual contributions
Investing in professional growth through training and mentorship
Balancing focused work with a healthy work-life rhythm

Why Baxter Planning

Play a critical role in keeping global supply chains running smoothly
Collaborate with a diverse group of engineers, analysts, and domain experts
Access continuous learning and development opportunities in data engineering and analytics
Enjoy competitive compensation, comprehensive benefits, and flexible work arrangements

Ready to join us and drive supply-chain excellence through reliable production support? Apply now and help ensure our planning engine runs flawlessly.
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