Engineer- Production Support

As an integral part of our team at Baxter Planning, you will play a crucial role in ensuring the reliable operation and continuous enhancement of our production environment. Your responsibilities will involve supporting and documenting scheduled production processes, monitoring batch jobs, data loads, and integrations, as well as maintaining automation, standard operating procedures, and change logs. Troubleshooting complex application and environment issues, coordinating with various internal teams to resolve incidents, and assisting in the configuration and operational deployment of Baxter Planning software will be key aspects of your role. Your contributions will have a direct impact on customer success and operational excellence. If you enjoy working in a fast-paced environment, delving into data pipelines, and effectively communicating complex ideas, you will find a perfect fit within our dynamic team. Key Responsibilities: - Support and document scheduled production processes - Monitor batch jobs, data loads, and integrations - Maintain automation, standard operating procedures, and change logs - Troubleshoot complex application and environment issues - Coordinate with infrastructure, network, and development teams to resolve incidents - Assist with the configuration and operational deployment of Baxter Planning software - Develop solutions to connect customer systems and extract and transform data - Validate and test configurations against business requirements - Investigate issues/incidents effectively and communicate findings in a root cause analysis Job Requirements: - Bachelor's degree or equivalent experience preferred - 3-4 years of experience in a similar or related role - Proficiency in working with Linux environments and using command-line tools - Strong SQL skills (PostgreSQL) - Analytical mindset with a passion for root-cause investigation - Detail-oriented, reliable, and willing to go beyond the norm to achieve results - Ability to work both independently with minimal direction and in a team environment - Excellent interpersonal, written, and oral communication skills Preferred Qualifications: - Experience with supply-chain planning systems - Exposure to AWS cloud platform - Proficiency with ETL frameworks At Baxter Planning, we nurture a culture of collaboration, continuous learning, and innovation. You will be part of a close-knit team that values open communication, ownership of projects, proactive problem-solving, and recognition of individual contributions. We invest in your professional growth through training and mentorship, ensuring a balance between focused work and a healthy work-life rhythm. Join us at Baxter Planning and be a key player in maintaining the smooth operation of global supply chains. Benefit from collaborating with a diverse group of professionals, accessing continuous learning opportunities in data engineering and analytics, and enjoying competitive compensation, comprehensive benefits, and flexible work arrangements. If you are ready to drive supply-chain excellence through reliable production support, apply now and contribute to ensuring our planning engine runs flawlessly.,