Engagement Manager

Position - Engagement Manager

Location - Gurgaon ( 5 Days Working)

Experience - 3-5 years

If interested , kindly apply on https://forms.gle/DAmk2CCei32Lt9gn7

Job Overview:

The Engagement Manager (Pharma and Med-device companies) will be responsible for building and managing relationships with pharmaceutical, medical consumables, and medical device companies to ensure seamless collaboration and drive engagement with Platform.

Key Responsibilities:

1. Relationship Management:

   Act as the primary point of contact for assigned Pharma and Med-device companies, ensuring long-term engagement and successful partnerships.

2. Data-Driven Account Management:

   Analyse manufacturer performance, develop data-backed use cases, and leverage analytics to improve engagement and transactions.

3. Onboarding & Training:

   Onboard and guide Pharma and Med-device companies through the onboarding process, ensuring they understand platform and maximize its usage while maintaining high platform relevance.

4. Cross-Team Collaboration:

   Work closely with the Product team, Hospital KAMs, and other internal teams to enhance manufacturer engagement and refine platform offerings.

5. Profit & Loss Management:

   Work closely on month-on-month P&L at the manufacturer level, ensuring financial performance aligns with business goals. (P/L – will be working closely on month-on-month P/L.)

6. Market Research & Competitive Analysis:

   Stay updated on market trends, supplier challenges, and competitor strategies to strengthen manufacturer relationships.

Key Skills:

• Account Management & CXO Relationships:

  Strong experience in managing Pharmaceutical / Medical Consumables / Medical Device partnerships and high-level CXO relationships. Ability to build custom use cases with Pharma and Med-device companies to drive business growth and platform engagement.

• Data Analysis & Reporting:

  Ability to track, interpret, and leverage manufacturer performance data to increase platform adoption and transactions.

• Communication & Problem-Solving:

  Strong verbal and written communication skills with the ability to address manufacturer concerns and propose strategic solutions.

• Pharma & Med-Device Industry Knowledge:

  In-depth understanding of the pharmaceutical and medical device ecosystem, including industry operations, regulatory frameworks, and supply chain dynamics.

• Cross-Functional Collaboration:

  Ability to work effectively with internal teams, ensuring a seamless manufacturer experience and platform optimization.

Qualifications:

• Bachelor's degree in business. Engineering, Healthcare Management, or a related field (MBA preferred).
• 3-5 years of experience in Product or Marketing role in Pharma / Medical Device Companies.
• Proven experience in B2B business development, CXO relationship management, and excellent verbal and written communication.