Engagement Manager

Role:

Experience:

Location:

We are seeking an Insurance Data Subject Matter Expert (SME) with over 10 years of experience to collaborate with senior business leaders and CXOs in the insurance sector. The successful candidate will be instrumental in creating and digitizing health journeys while scoping out healthcare journeys. This role requires extensive expertise in the insurance domain, an ability to engage with senior leadership, and a deep understanding of insurance data and terminology. An analytical mindset and familiarity with Data Analytics (DA), Cloud, and AI solutions are essential. The position is Bangalore-based with a hybrid work model, and understanding HealthCare & Life Sciences (HCLS) is beneficial.

Key Responsibilities

• Collaborate with Senior Leadership: Partner with senior business leaders and CXOs in the insurance field to understand their needs and offer strategic guidance on digitizing health journeys.
• Healthcare Journey Scoping: Lead the scoping of healthcare journeys, ensuring alignment with business goals and industry best practices.
• Insurance Expertise Utilization: Leverage in-depth knowledge of the insurance domain, data, and terminology to provide insights and solutions that address complex business challenges.
• Analytical Solution Design: Demonstrate an analytical approach to problem-solving and design innovative DA/Cloud & AI solutions tailored for the insurance industry.
• Strategic Project Management: Drive the execution of strategic projects related to healthcare and insurance data, ensuring successful outcomes within agreed timelines.
• Stakeholder Engagement: Engage effectively with various stakeholders, ensuring clear communication, expectation management, and successful collaboration across components of the project.
• Cloud & AI Implementation: Understand and contribute to cloud-based and AI solution implementations that enhance data usability and accessibility across the enterprise.
• Data Analysis and Reporting: Perform advanced data analysis and develop comprehensive reports to aid decision-making processes for senior leadership.
• Support Cross-functional Teams: Work closely with Product, IT, and other cross-functional teams to integrate solutions and ensure data quality and systemic reliability.
• Continuous Improvement: Identify areas for improvement and drive continuous innovation and efficiency in digitizing and optimizing healthcare and insurance journeys.

Required Skills

• Minimum of 10 years of experience in insurance data roles or similar capacities.
• Strong expertise in insurance industry data and terminology.
• Proven ability to work effectively and flexibly with senior leadership and CXOs.
• Demonstrated analytical skills and experience with Data Analytics, Cloud, and AI solutions.
• Excellent communication and interpersonal skills to convey complex concepts clearly to both technical and non-technical stakeholders.
• Working knowledge of HealthCare & Life Sciences (HCLS) and related domains.
• Experience in project management and strategic planning.
• Exposure to modern cloud platforms and AI technologies.
• Familiarity with agile methodologies and tools.