Engagement Manager

As an Engagement Manager, you will be the key player on a team that guides customers through the deployment lifecycle, solution delivery, and issue management by partnering with Workday Delivery leadership, consultants, and resource management. You will be the Workday leader responsible for managing the Customer experience through deployments. You will be tasked with managing a portfolio of project engagements, including external customer facing engagements (initial and subsequent add-on deployments) as well as internal Workday engagements.

You will tasked with ensuring the successful implementation of the Workday product on some of our largest projects The Engagement Manager will drive the client implementation and will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, etc.) and work with the Client project manager to resolve issues that stand in the way of project success. The Engagement Manager will also be responsible for managing to the agreed upon budget and delivering the project profitably.

About You

Basic Qualifications

• More than 10 years of experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
• 5 years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.

Other Qualifications

• Project manage one or more Workday product implementations concurrently
• Ensure the project is successfully delivered within the budget and time outlined in the SOW
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
• Provide guidance and mentoring to Professional Services resources working on your implementations
• Ensure projects are properly planned and staffed
• Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes
• Present at Executive Steering Committee meetings
• Ensure the client takes advantage of Workday best practices
• Be a liaison for Professional Services when interacting with sales and/or development
• Identify opportunities to position other service offerings
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from Professional Services to Product Support
• Present client with change orders in the event theyre asking Workday to perform tasks that are outside the scope of the SOW
• Work with Workday Partners to ensure project compliance

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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