Employee Relations Manager

Role purpose

Role & responsibilities

The main accountability areas for this position are:

employee relations management:

• Develop, implement, and maintain employee relations strategies and policies to create a positive and productive workplace environment.
• Address employee concerns, grievances, and conflicts in a timely and effective manner, promoting fair and equitable resolutions.
• Provide guidance and support to Managers and Directors in handling employee relations issues, including disciplinary actions and performance management.

employment law compliance:

• Stay up-to-date with Indian employment legislation and industry trends to ensure company policies and practices remain compliant.
• Interpret employment legislation, making recommendations to the HR team for policy updates when necessary.
• Collaborate with legal, WHS and the HR team to mitigate risks and maintain a legally sound work environment

dispute resolution:

• Lead and facilitate the resolution of complex employee relations issues and disputes through mediation, negotiation, and conflict resolution techniques.
• Work closely with relevant stakeholders to find solutions that align with company values, policies, and legal requirements.
• Represent Randstad and associated entities in the Fair Work Commission, Human Rights Commission and any other relevant state and federal jurisdictions.

policy development:

• Collaborate with HR to develop, revise, and communicate employee relations policies, procedures, and guidelines.
• Ensure policies are clear, consistent, and aligned with best practices and legal standards.

data analysis and reporting:

• Utilise and maintain Randstads HR incident portal.
• Analyse employee relations data and trends to identify areas for improvement and implement proactive strategies to improve the amount of HR/IR related incidents.
• Prepare regular reports and presentations for senior management regarding employee relations metrics and initiatives.

continuous improvement:

• Implement strategies to address the root causes of recurring ER issues.
• Organise and conduct training sessions for employees and managers on topics related to employee relations and employment legislation.

Preferred candidate profile

your background knowledge, skills and experience:

• Bachelor's degree in Human Resources, Industrial Relations, Business Administration, or a related field. Master's degree or relevant certifications are a plus.
• Minimum of 6 years of experience in employee relations, industrial relations, or a related HR role.
• Comprehensive understanding of Indian laws and shops and establishment act, POSH etc.
• Experience in a large company, ideally in a fast paced multi-site environment.
• Previous experience with labour hire workers is advantageous.
• Excellent interpersonal, communication, and negotiation skills.
• Strong problem-solving abilities with a proactive and collaborative approach.
• Experience in conflict resolution, mediation, and dispute management.
• Strong organisational skills with the ability to manage multiple tasks and priorities.

Thank you!