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Senior Process Manager

eClerx

10.0 - 12.0 years

Navi mumbai

Work from Office

The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, the leader must create a customer-centric organization and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement, and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. Besides, the leader must demonstrate a capacity to transform, align, and energize organization resources, and take appropriate risks to lead the organizati...

Posted 1 week ago

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Sutherland is Hiring For HR - Roles (Experienced in Grievance only)

Sutherland

1.0 - 6.0 years

Chennai

Work from Office

Greetings from Sutherland!!! We are hiring for HR - Grievance Handling and Compliance Management - Hotline support Contact HR : - Bharani - 7695999758 Job Criteria: 1) Immediate joiners required Should be available to join us in the month of February 2026. 2) Excellent verbal communication skills 3) Minimum 1 Year of experience in HR operations (HR knowledge required) 4) Ability to handle the Grievance of employees in real-time. Key Responsibilities Receive and handle inbound hotline calls related to compliance concerns, incidents, and employee grievances Document call details accurately, including issue description, impacted party, urgency, and supporting context Create incidents/tickets in...

Posted 1 week ago

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