Job
Description
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Title: ER Advisor 5 Role: Employee Relations Advisor Juniper’s Human Resources Shared Services Group, HR Connect, provides centralized Employee Relations support to managers and employees globally. As part of the global team, the ER Advisor is responsible for employee and manager consultation, coaching and advising to resolve talent related concerns and leading internal investigations. In addition to consultation, the role may need to field routine inquiries during high-demand periods. Our ideal candidate thrives in a fast paced, complex, dynamic and multi-cultural environment. Essential Duties: Deliver a high level of customer service to employees and managers. Coach employees through formal and informal performance management issues. Facilitate the interactive process for evaluating medical accommodation requests. Serve as an escalation point for HR Business Partners regarding performance management, ER issues, and investigations. Lead internal investigations, in consultation with Legal and/or other internal partners as applicable (Internal Compliance Group and Environment, Health, Safety and Security). Identify trends and themes, with regard to, ER issues and escalate these business issues to HRBP’s as appropriate. Utilize case management application to record interactions and manage follow up. Partner with stakeholders (Talent Management and/or Legal) to conduct manager and/or employee training in response to ER issues or as a preventative measure. Experience and Skills Required: Bachelor's degree or equivalent experience in Human Resources, Business, or related field. Minimum of 6 years of experience in a wide variety of human resources functions, including employment law, performance management and employee relations. Strong facilitation, presentation, and communication skills (both verbal and written). Proven ability to build relationships and advise and influence across all levels. Strong conflict resolution skills. Proven project management, organizational, diagnostic and analytical skills. Exceptional customer service skills. Must thrive in a fast paced, complex, dynamic, multi-cultural environment where multi-tasking and prioritizing are required. Demonstrated integrity while working with a wide range of sensitive and confidential issues. Strong PC skills including MS Office. Oracle HCM Cloud experience is an advantage. Ability to accommodate occasional business travel. About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less
