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1 - 5 years
3 - 6 Lacs
Bengaluru
Work from Office
Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 240
Posted 2 months ago
6 - 8 years
5 - 6 Lacs
Ahmedabad
Work from Office
Job Summary: We are looking for a detail-oriented and experienced Assistant Manager for HRMS (Human Resource Management System) and Payroll management. This role will be responsible for managing HR data, maintaining payroll systems, ensuring timely and accurate payroll processing, and compliance with relevant laws and regulations. The ideal candidate will work closely with HR teams and other departments to ensure smooth HR operations and payroll functions. Duties and Responsibilities: 1 . HRMS Management: o Manage and update the HRMS system for employee records, benefits, leaves, attendance, and performance data. o Ensure data integrity and confidentiality in the HRMS system. o Work with the IT team to troubleshoot and resolve HRMS-related issues. o Generate and maintain HR reports related to employee data, performance, and attendance. 2 . Payroll Administration : o Oversee end-to-end payroll processing for the organization. o Ensure that payroll is processed accurately, on time, and in compliance with statutory requirements. o Coordinate with the finance team to ensure smooth payroll disbursements. o Monitor and manage employee attendance, overtime, and deductions for payroll calculations. 3. Statutory Compliance: o Ensure adherence to statutory regulations such as PF, ESI, PT, LWF and other applicable labor laws. o Prepare and file monthly/quarterly/yearly returns for statutory compliance. o Stay updated on changes to tax laws, statutory regulations, and compliance requirements. o Must have good knowledge of tax computation & TDS 4. Employee Queries and Support: o Address employee queries related to payroll, leave, benefits, and other HRMS-related issues. o Provide support in resolving payroll discrepancies and ensure prompt resolution. 5. Leave & Attendance Management: o Maintain and manage employee leave records and attendance data. o Ensure accuracy in the leave management system and address any discrepancies. 6. Reporting & Analysis: o Prepare and present periodic payroll, tax, and HRMS reports to management. o Analyze payroll trends and suggest process improvements. o Collaborate with HR teams to prepare monthly and annual reports on employee data and payroll. 7. Process Improvement: o Identify opportunities for process optimization in HRMS and payroll functions. o Implement best practices in payroll management and HRMS data handling. Qualifications/Experience and Skills: - Educational Qualifications: o MBA in HR - Experience: o 6-8 years of experience in HRMS and Payroll management. o Prior experience with HRMS systems and payroll processing is essential. - Technical Skills: o Proficiency in HRMS software and Microsoft Office Suite (Excel, Word, PowerPoint). o Familiarity with payroll software and tools. - Knowledge of Compliance: o Strong understanding of labor laws, tax regulations, and statutory requirements. o Knowledge of payroll tax filing and compliance processes. - Communication: o Strong verbal and written communication skills. o Ability to explain complex payroll and HRMS concepts to employees in a simple and clear manner. - Attention to Detail: o Exceptional attention to detail and accuracy in handling payroll and HR data. - Problem-Solving: o Strong analytical and problem-solving skills with a proactive approach to addressing issues. Preferred Qualities: - Team player with the ability to work independently. - Ability to manage multiple tasks and meet deadlines in a fast-paced environment. - Confidentiality and integrity in managing sensitive HR and payroll data
Posted 3 months ago
1 - 2 years
3 - 5 Lacs
Coimbatore
Work from Office
The Opportunity: The HR Tier 1 Associate is the initial point of contact for employees seeking HR-related assistance through the ServiceNow platform. This role involves managing and resolving HR service requests, answering employee queries, and addressing concerns related to HR policies, benefits, payroll, and other HR services. The agent will ensure accurate documentation of interactions, provide excellent customer service, and escalate issues when necessary. Location : Coimbatore Reporting: Reports to Supervisor, Transaction Delivery HOW YOU WILL THRIVE AND CREATE AN IMPACT: Act as the first point of contact for employees seeking help with HR-related issues such as benefits, payroll, time-off requests, and general HR policies. Create, update, and close tickets in the ServiceNow platform, ensuring timely and accurate resolution of employee requests. Reference the HR knowledge base to provide accurate and up-to-date information to employees. Investigate and resolve basic HR-related issues, escalating more complex cases to Tier 2 HR support or other specialized HR teams. Ensure that all employee interactions are handled with a high level of confidentiality and comply with company privacy policies. Accurately document and update all employee interactions within the ServiceNow platform to maintain clear records for reporting and follow-up purposes. EXPERIENCE: Education: High school diploma or equivalent (required). Experience: 1-2 years of experience in HR support, customer service, or a related field (preferred). Familiarity with HR ServiceNow and Workday (preferred). SKILLS AND COMPETENCIES: Experience in handling customer or employee inquiries, preferably in an HR or shared services environment Ability to work independently and as part of a team in a fast-paced environment Basic understanding of HR practices, including benefits, payroll, and employee relations Ability to troubleshoot and resolve basic HR-related issues independently Ability to work well in a collaborative team environment Strong attention to detail, particularly when documenting requests and providing information High proficiency in English language both written and spoken Proficiency in other regional language desirable
Posted 3 months ago
2 - 5 years
5 - 10 Lacs
Bengaluru, Bangalore Rural
Work from Office
Hi, We are hiring for the ITES Company for the HRO Payroll Role. Job Description • Minimum 2 years of experience in HRO Payroll • Extensive knowledge of the HRO payroll function including internal control, and payroll taxes. • Excellent organizational skills and attention to detail. • Related software, Proficient with payroll software. • Understanding of HRO/ HRO Payroll systems including interfaces. • Knowledge of Employee Document Services, Policies and Tools. • Knowledge of HRO Leave Administration, data management tools, disability management system and pay practices. • Complies with HRO Statutory and HRO legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions. • Knowledge of HR process administration. • Analytical Skills. • Ensure all Payslips are generated accurately and on time. efficient and timely HR transactional services in line with agreed SLA's (including Payroll Schedules), Regulatory guidelines and Statutory / Legal requirements • Has worked on weekly or monthly Payroll processing Key Skills: a) Minimum 2 years of experience in HRO Payroll (UK / Australian) Payroll b) Any Graduate c) MBA Preferred To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 75
Posted 3 months ago
1 - 5 years
3 - 6 Lacs
Bengaluru
Work from Office
Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 240
Posted 3 months ago
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