Email Support - Professional

1 - 5 years

3 - 5 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


Roles and Responsibility
  • Provide exceptional customer service through email support.
  • Respond to customer inquiries and resolve issues professionally.
  • Utilize knowledge of banking products and services to provide accurate solutions.
  • Collaborate with internal teams to enhance customer experience.
  • Maintain high levels of product knowledge and stay updated on new features.
  • Develop and implement process improvements to boost efficiency.

Job Requirements
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in using email software and technology.
  • Excellent interpersonal skills and ability to build rapport with customers.
  • Strong analytical and critical thinking skills.
  • Ability to adapt to changing situations and priorities.

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