Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
0.0 - 1.0 years
0 - 1 Lacs
Mumbai, Maharashtra, India
On-site
Data collation and structuring for review Helping Policy lead preparing Policy documents a timely roll out Proper documentation of reviews & actionable from the reviews Helping in preparing PPTs for management and Department reviews Responsible for personal decisions of cases as per the laid down policies and procedures and maintain strict adherence to quality & Risk. Understanding the customer profile, performing financial Risk analysis KYC verification, CIBIL / CRIF validation,supporting documents verification. Ensure adherence to the policy & compliance in the location. Ensure proper communication of Risk decisionsto stakeholders.
Posted 14 hours ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai
Work from Office
Urgent Requirement in Kotak Mahindra Bank (Kyc Executive) Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate Age Criteria: 30 max Good Communication Skills Experience: Fresher Required Candidate profile Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range:17k to 19k + PF + Insurance More Detail Contact HR Mayuresh:- 9822643973 Perks and benefits incentives
Posted 2 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range: 17k to 19k Take home + PF + Insurance Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973
Posted 2 days ago
0.0 - 2.0 years
1 - 1 Lacs
Jaipur
Work from Office
Job description: Responsible for verification of Client data Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews
Posted 2 days ago
1.0 - 6.0 years
1 - 4 Lacs
Noida
Work from Office
Roles and Responsibilities Handle client queries related to AML, KYC verification, and other banking processes. Provide excellent customer service by resolving issues promptly and efficiently. Ensure compliance with regulatory requirements for anti-money laundering (AML) and know-your-customer (KYC) procedures. Desired Candidate Profile 1-6 years of experience in account opening or back office operations in a similar industry. Bachelor's degree in Any Specialization (B.A / B.B.A/ B.M.S). Strong understanding of AML compliance regulations and KYC verification processes. Excellent communication skills for effective interaction with customers via phone calls. Night Shift Both Side Cab
Posted 2 days ago
1.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
About Client Hiring for One of the Top Most Prestigious Multinational Corporations !!! Job Title : Senior Process executive Qualification : Any Graduate (Relevant certifications in AML/KYC preferred) Relevant Experience : 1 to 5 Years Must Have Skills : AML Transaction Monitoring KYC Due Diligence (CDD/EDD) Compliance Screening Regulatory Knowledge (BSA/USAPA) Strong Research & Documentation Fraud deduction Note : Experience in the BFSI domain is a must. Preference for candidates with AML/KYC exposure. Roles and Responsibilities : Review and analyze AML Transaction Monitoring, Screening, and KYC Due Diligence processes. Conduct CDD/EDD for Institutional, Retail, and SME clients across Investment, Commercial, and Retail Banking domains. Perform customer onboarding, periodic reviews, remediation, and refresh tasks. Independently research, analyze discrepancies, and recommend resolutions. Maintain well-documented case files and ensure accurate reporting. Liaise with internal stakeholders to ensure timely closure of cases. Stay updated with compliance standards and financial crime regulations. Investigate suspicious financial transactions and red flags indicating potential fraud. Use internal and third-party tools to trace, document, and analyze transaction patterns. Escalate confirmed fraud cases for appropriate regulatory filing or internal disciplinary action. Location : Bangalore CTC Range : Upto 4 Lpa Notice Period : Immediate Shift Timing : Night Shift Mode of Interview : Walk-in Mode of Work : Work from Office Thanks & Regards, Amulya G HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432435/Whatsapp @6366979339 amulya.g@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
nagpur, maharashtra
On-site
Job Description: The Credit Manager plays a crucial role in Retail Banking - Credit by managing a team and collaborating with the sales team to meet the assigned area targets. It involves direct interaction with consumers to assess their creditworthiness, oversee verifications, and comply with the company's credit policies. The primary focus is on executing tasks in a manner that supports sales while mitigating risks, aligning with the bank's overall organizational goals. Key Responsibilities: - Underwrite secured and unsecured loan proposals based on established policies to meet SLAs and manage business volumes effectively. - Supervise a team of credit underwriters, offering necessary guidance and support. - Conduct personal discussions with customers to evaluate their creditworthiness. - Proactively handle front-end delinquencies by contacting customers after the initial presentation. - Ensure completion of credit/KYC documentation, including telephonic, field, and collateral verifications. - Collaborate with the sales team to achieve targets and uphold SLAs. - Maintain strict adherence to credit policies and established standards. Educational Qualifications: - Minimum requirement: Graduate in any discipline. Experience: - Ideally 1 to 4 years of experience in credit management.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Credit Manager - Mortgage Rural within the Credit - Mortgage department, your primary responsibility will be to oversee the complete credit application process for Mortgage products. You will be actively engaged in evaluating the creditworthiness of consumers, ensuring adherence to company credit policies, and maintaining the quality of the portfolio. Your role will involve direct interaction with customers to establish their creditworthiness through verifications and compliance with set guidelines. Your key responsibilities will include underwriting secured and unsecured loan proposals, conducting personal discussions with customers, managing front-end delinquencies, coordinating with sales teams to achieve targets, and ensuring compliance with credit policies. You will also collaborate with Collections to minimize credit loss and delinquency metrics by identifying trends among delinquent customers and proposing corrective actions. Additionally, you will be responsible for reviewing and approving credit proposals, monitoring the retail credit portfolio performance, recommending process enhancements for service quality and efficiency, and suggesting improvements in policies to enhance operational effectiveness and customer service standards. To qualify for this role, you should possess a Graduation degree in any field and have at least 2 years of relevant experience.,
Posted 2 days ago
2.0 - 7.0 years
3 - 8 Lacs
Bengaluru
Hybrid
Job Description: Document Verification Associate and Analyst Overview The Document Verification Associate and Analyst roles are essential support positions under the Team Leader Document Verification. These roles ensure accurate and efficient document verification processes, with the Associate focusing on foundational tasks and the Analyst taking on advanced responsibilities, including mentoring and process improvement. Good English communication skills (written and spoken) are mandatory for both positions to facilitate effective collaboration, issue resolution, and interaction with global teams. Both roles contribute to achieving team SLA and KPI targets and require flexibility to support global team schedules. Job Titles: Jr. Document Verification Associate Sr. Document Verification Analyst Requirements: Jr. Document Verification Associate: Must possess a bachelors degree 0-2 years of work experience in data entry, document verification, or related fields Good English communication skills (written and spoken) mandatory Basic proficiency in MS Office (Word and Excel) Ability to work under supervision and follow instructions Willingness to learn and adapt to team processes Sr. Document Verification Analyst: Must possess a bachelors degree 3-5 years of work experience in document verification, data management, or related fields At least 1 year of experience mentoring or guiding junior team members Good English communication skills (written and spoken) mandatory Proven ability to meet SLA and KPI targets Flexibility to adapt to varying work schedules Key Duties & Responsibilities: Jr. Document Verification Associate: Perform assigned document verification tasks with high accuracy Upload, modify, and verify data on web portals Adhere to established policies, procedures, and SLA/KPI targets Participate in training sessions to learn verification processes and tools Escalate document discrepancies or issues to senior team members or Team Leader Maintain accurate records of processed documents Collaborate with team members to ensure smooth workflow Provide feedback on process improvements during team meetings Communicate effectively with team members and supervisors to report progress or issues Adhere to work schedules and demonstrate punctuality Sr. Document Verification Analyst: Independently handle complex document verification tasks with high accuracy Review and validate data entries performed by Jr. Document Verification Associates Assist the Team Leader in task assignment and monitoring team performance Provide task-based training and mentorship to junior team members Identify and report discrepancies in document verification processes Contribute to developing and refining verification processes and policies Prepare and share daily/weekly performance reports with the Team Leader Handle escalated email-based inquiries and resolve issues efficiently Communicate effectively to share insights and best practices in team meetings Monitor adherence to SLA and KPI metrics and suggest improvements Foster a collaborative and innovative team environment Support the Team Leader during peak workloads or training periods Required Skills: Jr. Document Verification Associate: Basic experience or familiarity with web portals for data uploading and verification Proficiency in MS Office (Word and Excel) Good written and spoken English communication skills Basic computer literacy and ability to navigate online platforms Strong attention to detail and accuracy Ability to work in a team environment and communicate effectively Time management skills to meet deadlines Flexibility to adapt to work schedules supporting global teams Sr. Document Verification Analyst: 3+ years of experience working on web portals for data uploading, modification, and verification Advanced proficiency in MS Office (Word and Excel) Good written and spoken English communication skills Strong knowledge of online platforms, email systems, and computer operations Leadership and mentoring skills to guide junior team members Problem-solving and analytical skills for verification challenges Ability to prioritize tasks, manage time effectively, and handle multiple assignments Attention to detail and commitment to high-quality standards Flexibility to adapt to changing schedules and global team requirements Shared Attributes: Mandatory good English communication skills to ensure clear interaction with team members, supervisors, and global stakeholders Proficiency in working on web portals and online platforms for document verification tasks Flexibility with work timings to support global team requirements Report to the Team Leader Document Verification and contribute to achieving team SLA and KPI targets Commitment to maintaining high-quality standards and fostering a collaborative team environment
Posted 3 days ago
1.0 - 3.0 years
1 - 4 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Opening Digital Client Acquisition (BlinkX JM Financial Services) Location: Andheri (East), Mumbai Process: Outbound Voice Demat Account Opening Responsibilities: Call leads to open Demat accounts via BlinkX app Guide clients through app download & KYC completion Requirements: Min. 6 months telesales (BPO/Banking/Insurance) Good Hindi & English communication HSC or To any Graduate Stock market knowledge preferred Immediate joiners only Shift: 9 AM 7 PM | 6 days working (Sat-Sun working) To Schedule Your Interview ? Call or WhatsApp your CV to: HR Dhanashri:- 77964 26785 Immediate Joiners Only
Posted 3 days ago
2.0 - 6.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Greetings From TCS! Currently we have few open positions for the role of Citizen Service Executive at Bangalore Passport Seva Kendra. Eligibility criteria : 1. Candidate should have Minimum 2 years of experience in Data Processing\Data Entry. 2. Required Qualification - BA, BBA, BBM, B.Com, B.Sc., BCA . 3. Good communication and interpersonal skills 4. Good customer handling skills 5. Proficient in English and regional language 6. Computer savvy and good keyboard skills with accuracy 7. Full-time courses only can be considered. 8. Not more than 2 years gap during education or employment in total Candidates who have attended TCS interviews in the last 6 months need not apply. This is a non-technical requirement hence candidates from technical backgrounds don't need to apply (i.e., BE, B.Tech, M.Tech & MCA candidates need not to apply). Mandatory Documents to be carried for the walk-in : 1. Resume 2. One Photograph (Passport Size) 3. Address proof and ID Proof (Pan Card Mandatory) 4. All Educational Mark-sheets and certificates. 5. All Previous and current employment related documents Walk-in Schedule : Interview Dates : 31-Jul-25 to 2-Aug-25( Thursday to Saturday) Timings : 10:00AM to 04:00 PM Venue : Passport Seva kendra Lalbagh 45, Lal Bagh Main Rd, Near Near Urvashi Theater, Sudhama Nagar, Bengaluru, Karnataka 560027 Contact Person: Citizen Service Manager Thanks & Regards R.B.Shalini Human Resource- Tata Consultancy services
Posted 3 days ago
2.0 - 7.0 years
3 - 7 Lacs
Noida
Work from Office
We are hiring CRM professionals at both Executive and Assistant Manager levels to strengthen our Customer Relationship & Data Management teams. The role involves client communication, documentation handling, coordination with internal teams, and end-to-end data & dispatch operations Role 1: CRM Sr. Executive / Assistant Manager Key Responsibilities Communicate effectively with customers to understand their needs and resolve concerns (e.g Form details verification through call, first call to the client, KYC doc. completion, handling upload process of customer documents for APP etc.) Coordinate with internal departments to meet client needs and resolve issues Monitor and report on pre-sales software under the direction of seniors Handle client queries such as contact updates, allottee detail changes, etc. Write professional emails and manage communication; strong written & spoken English is essential Follow up for payments and with banks for disbursal Issue confirmation letters to channel partners post coordination Take ownership of customer servicing & data accuracy Role 2: CRM Executive Data Handling Maintain various reports and CRM records Manage CP billing and documentation Prepare MIS reports Sales, Payments, CRM walk-ins Handle dispatch of documents (Couriers, India Post) and coordinate packaging & printing Maintain MIS for dispatched documents Organize and maintain customer files (both soft and hard copies) Skills Required: Excellent communication skills in English (verbal & written) Strong MS Excel / Google Sheets skills Experience in CRM tools or ERP software Documentation & record-keeping Ability to multitask and coordinate with cross-functional teams . Education: Graduate in any stream (BBA/B.Com preferred) Experience Required: CRM Executive: 1-3 years Sr. Executive / Assistant Manager: 47 years with team coordination exposure
Posted 3 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Wagle Estate, Thane West Contact Details : For scheduling your interview, you can either call or send your CV via WhatsApp. HR Rohan Phone : 8177871758 WhatsApp : 8177871758 Reach out now to secure your spot for the interview!
Posted 3 days ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Manage end-to-end client onboarding incl. docs & platform coordination Track investments, model portfolio execution & rebalancing Operate on BSE/NSE/MF Central/custodians Reconcile reports & invoices Support compliance, SEBI reporting & audits
Posted 3 days ago
1.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
About Client Hiring for One of the Top Most Prestigious Multinational Corporations !!! Job Title : Senior Process executive Qualification : Any Graduate (Relevant certifications in AML/KYC preferred) Relevant Experience : 1 to 5 Years Must Have Skills : AML Transaction Monitoring KYC Due Diligence (CDD/EDD) Compliance Screening Regulatory Knowledge (BSA/USAPA) Strong Research & Documentation Fraud deduction Note : Experience in the BFSI domain is a must. Preference for candidates with AML/KYC exposure. Roles and Responsibilities : Review and analyze AML Transaction Monitoring, Screening, and KYC Due Diligence processes. Conduct CDD/EDD for Institutional, Retail, and SME clients across Investment, Commercial, and Retail Banking domains. Perform customer onboarding, periodic reviews, remediation, and refresh tasks. Independently research, analyze discrepancies, and recommend resolutions. Maintain well-documented case files and ensure accurate reporting. Liaise with internal stakeholders to ensure timely closure of cases. Stay updated with compliance standards and financial crime regulations. Investigate suspicious financial transactions and red flags indicating potential fraud. Use internal and third-party tools to trace, document, and analyze transaction patterns. Escalate confirmed fraud cases for appropriate regulatory filing or internal disciplinary action. Location : Bangalore CTC Range : Upto 4 Lpa Notice Period : Immediate Shift Timing : Night Shift Mode of Interview : Walk-in Mode of Work : Work from Office -- Thanks & Regards, Thanks & Regards, HR Manasa.S Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432417 |manasa.s@blackwhite.in | www.blackwhite.in whatsapp :9535352972 ( share ur resume) ************** Please refer your Friends***************
Posted 3 days ago
1.0 - 3.0 years
1 - 4 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Opening Digital Client Acquisition (BlinkX JM Financial Services) Location: Andheri (East), Mumbai Process: Outbound Voice Demat Account Opening Responsibilities: Call leads to open Demat accounts via BlinkX app Guide clients through app download & KYC completion Requirements: Min. 6 months telesales (BPO/Banking/Insurance) Good Hindi & English communication HSC or To any Graduate Stock market knowledge preferred Immediate joiners only Shift: 9 AM 7 PM | 6 days working (Sat-Sun working) To Schedule Your Interview ? Call or WhatsApp your CV to: HR Dhanashri:- 77964 26785 Immediate Joiners Only
Posted 5 days ago
1.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
About Client Hiring for One of the Top Most Prestigious Multinational Corporations !!! Job Title : Senior Process executive Qualification : Any Graduate (Relevant certifications in AML/KYC preferred) Relevant Experience : 1 to 5 Years Must Have Skills : AML Transaction Monitoring KYC Due Diligence (CDD/EDD) Compliance Screening Regulatory Knowledge (BSA/USAPA) Strong Research & Documentation Fraud deduction Note : Experience in the BFSI domain is a must. Preference for candidates with AML/KYC exposure. Roles and Responsibilities : Review and analyze AML Transaction Monitoring, Screening, and KYC Due Diligence processes. Conduct CDD/EDD for Institutional, Retail, and SME clients across Investment, Commercial, and Retail Banking domains. Perform customer onboarding, periodic reviews, remediation, and refresh tasks. Independently research, analyze discrepancies, and recommend resolutions. Maintain well-documented case files and ensure accurate reporting. Liaise with internal stakeholders to ensure timely closure of cases. Stay updated with compliance standards and financial crime regulations. Investigate suspicious financial transactions and red flags indicating potential fraud. Use internal and third-party tools to trace, document, and analyze transaction patterns. Escalate confirmed fraud cases for appropriate regulatory filing or internal disciplinary action. Location : Bangalore CTC Range : Upto 4 Lpa Notice Period : Immediate Shift Timing : Night Shift Mode of Interview : Walk-in Mode of Work : Work from Office -- Thanks & Regards, -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432458| deekshitha@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range: 17k to 19k Take home + PF + Insurance Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 7796426964
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Required Candidate profile Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range:17k to 19k + PF + Insurance More Detail Contact HR Mayuresh:- 9822643973 Perks and benefits Good salary with unlimited incentives
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane West Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Job Role: Connect with customer through video call and complete the VKYC Documentation And Cross selling. Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:-9822643973
Posted 5 days ago
2.0 - 5.0 years
2 - 3 Lacs
Bagalkot
Work from Office
Hiring Alert!! Urgent Hiring!! Immediate joiner Preferred!! Interested candidate share there cv on Whatsapp - 8700415283 Male Candidate Preferred!! We, at Kotak Life, are having a vacancy for Branch Operations function. experienced can apply only . Job Location: Pune Baner - Aundh For graduation or post graduation first class is mandatory. Should have basic MS Excel knowledge. Age below 26, Exception : Experience above 2 years. Minimum Experience: 1 year. Grade Level 1 Interview walk-in location are below 2nd Floor, Situated at Ram Mandir, Signature Mall, Lingad Gudi Rd, opp. Easybuy, Sumiti Nagar, Sholapur, Vijayapura, Karnataka 586103
Posted 5 days ago
2.0 - 5.0 years
2 - 3 Lacs
Pune
Work from Office
Hiring Alert!! Urgent Hiring!! Immediate joiner Preferred!! Interested candidate share there cv on Whatsapp - 8700415283 Male Candidate Preferred!! We, at Kotak Life, are having a vacancy for Branch Operations function. experienced can apply only . Job Location: Pune Baner - Aundh For graduation or post graduation first class is mandatory. Should have basic MS Excel knowledge. Age below 26, Exception : Experience above 2 years. Minimum Experience: 1 year. Grade Level 1 Interview walk-in location are below Kotak Mahindra Life insurance company Ltd, 711/C, 3rd Floor Multi Planet, Opp Kumar Pacific Mall, Shankar Sheth Road Swargate Pune 411042
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Credit Manager at CV & INF under the Retail Banking division, your primary responsibility will be to manage a team and collaborate with the sales team to achieve the assigned area's target. You will directly engage with consumers to assess their creditworthiness, ensure verification completion, and comply with the company's credit policies. It is crucial that you execute these tasks in a manner that supports sales while mitigating risks, aligning with the bank's overall objectives. Your key roles and responsibilities will include underwriting secured and unsecured loan proposals based on established policies and procedures to meet SLAs and manage area business volumes effectively. You will lead a team of credit underwriters, providing necessary guidance, conduct personal discussions with customers to evaluate their creditworthiness, and proactively manage front-end delinquencies by promptly contacting customers upon initial presentation. Additionally, you will oversee the completion of credit/KYC documents through telephonic, field, and collateral visits, collaborate with the sales team to achieve targets, and ensure compliance with credit policies to uphold the set standards. To qualify for this position, you should hold a graduate degree in any discipline (full-time) and have a minimum of 2-5 years of experience in credit management. Join our team at CV & INF as a Credit Manager and play a pivotal role in driving business growth while maintaining credit quality standards.,
Posted 6 days ago
4.0 - 9.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Job Title: Team Lead-Operation Job location : Bangalore Experience : Min 4 years of experience in Banking chat process. Main Purpose of the Job: Manage, develop and coach team members to enable them to operate to their full potential through effective 1-1s and coaching within allocated budgets. Deliver optimum team performance utilizing people management tools available. Required to build strong relationships whilst driving business improvements to sustain an ongoing and highly efficient and compliant operation. Key Accountabilities: Agree, set and monitor, employee performance objectives, providing coaching, training and support where required to ensure that an appropriate level of responsibility and succession planning is achieved. Pro-actively develop a talent pipeline through effective recruitment and retention, using competency based recruitment techniques and structured induction. To fully embrace a coaching culture to lever up motivation and performance and the desire to provide excellent customer service. Manage workloads, throughput and resource through effective planning and forecasting with your peer group and centralized forecasting and planning teams where applicable, ensuring that all SLA standards, targets and KPI’s are met and improved upon across the whole department. Manage, develop and coach team members to enable them to operate to their full potential through effective 1-1’s and coaching within allocated budgets. Deliver optimum team performance utilizing people management tools available Ensure individual performance contributes to changing business requirements and priorities without compromising service or quality standards. Identify any trends or areas of risk through MI and robust root cause. Recommend and drive process, people and system changes to deliver improved customer service and drive down complaints. Delivery of regular, consistent and appropriate communication that ensures teams are kept fully informed and identify when to include your Senior Manager. Motivate and encourage team members through daily buzz sessions, floor walking and team meetings. Actively promote collaboration and teamwork within own team and department. Take ownership and be accountable for the resolution of more complex queries and complaints whenever required. Liaise with other parts of the business to develop creative solutions that enable informed decisions that will be viable for the business and deliver best customer outcomes. Manage absence, conduct and capability issues in an accurate and timely manner and in line with necessary policies and procedures. Evidence use of Ill Health Support Plans, Performance Improvement Plans and engagement with HR. Seek support from Senior Manager when appropriate. Work within your peer group to ensure full delivery of departmental KPI and objectives and work with senior managers on wider corporate initiatives as appropriate. Ensure that the team complies with the Enterprise Risk Management Framework (ERMF), managing risk and integrating risk management into business processes. Proactively reviewing our controls to ensure they remain fit for purpose and aligned to our risk appetite. Report immediately any identified incidents, undertake root cause analysis and take mitigating actions to prevent any emerging risks. Ownership of the Business Continuity Plans, Computer Based Training log and Risk Assessments log, ensuring compliant status is always maintained. Be responsible for delivering change whilst acting as an advocate of the departmental strategy. Positively promote change within your team and peer group. Plan ahead to ensure continuity of a seamless journey for your customer. Achieve a positive trend in employee engagement scores and ensure results are analysed and smart actions are implemented to drive engagement and enablement. Be an advocate of pride behaviours personally and recognize such behaviours in others. Qualifications, Experience, and Knowledge: Math and English GCSE (or equivalent); Operational team management experience is essential with specific Financial Services experience being preferable; An excellent standard of presentation and education that supports a professional business attitude In depth knowledge of divisional processes, procedures and service standards; Excellent negotiation/facilitation and listening skills; The ability to motivate people and inspire them to achieve their own potential; The ability to plan and forecast to meet the needs of the business; A proactive coach who can identify individual needs and address them formally and informally to develop the right skills and behaviours; Analytical ability that enables options to be addressed and recommendation to be made; Computer literate, MS office essential; Commercial awareness and business acumen; The ability to delegate appropriately; Excellent communication and interpersonal skills with the ability to challenge the status quo amongst peer group and upward management in a professional manner
Posted 6 days ago
2.0 - 6.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Greetings From TCS! Currently we have few open positions for the role of Citizen Service Executive at Bangalore Passport Seva Kendra. Eligibility criteria : 1. Candidate should have Minimum 2 years of experience in Data Processing\Data Entry. 2. Required Qualification - BA, BBA, BBM, B.Com, B.Sc., BCA . 3. Good communication and interpersonal skills 4. Good customer handling skills 5. Proficient in English and regional language 6. Computer savvy and good keyboard skills with accuracy 7. Full-time courses only can be considered. 8. Not more than 2 years gap during education or employment in total Candidates who have attended TCS interviews in the last 6 months need not apply. This is a non-technical requirement hence candidates from technical backgrounds don't need to apply (i.e., BE, B.Tech, M.Tech & MCA candidates need not to apply). Mandatory Documents to be carried for the walk-in : 1. Resume 2. One Photograph (Passport Size) 3. Address proof and ID Proof (Pan Card Mandatory) 4. All Educational Mark-sheets and certificates. 5. All Previous and current employment related documents Walk-in Schedule : Interview Date : 28-Jul-25 to 1-Aug-25 Timings : 10:00AM to 04:00 PM Venue : Passport Seva kendra Saiarcade Devarabisanahalli, 56/P, Marathahalli - Sarjapur Outer Ring Rd, Bengaluru, Karnataka 560103. Contact Person: Citizen Service Manager Thanks & Regards R.B.Shalini Human Resource- Tata Consultancy services
Posted 6 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough