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Chat Process Associate

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 3 years

1 - 5 Lacs

gurugram

Posted:3 hours ago| Platform:

Apply

Skills Required

email support blended process mnc non voice process international non voice chat support kpo bpo non voice international chat process email process chat process us process customer support back office customer care international customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Manage customer inquiries and resolve issues via chat.
Provide excellent customer service and ensure satisfaction.
Work effectively in a team to achieve common goals.
Utilize problem-solving skills to address complex issues.
Maintain accurate records of customer interactions.
Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

Graduate or undergraduate degree in any field.
Excellent communication and interpersonal skills.
Ability to work in a dynamic and rapidly changing environment.
Strong problem-solving and analytical skills.
Proficient in using computer applications and software.
Ability to work independently and as part of a team.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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