1 - 5 years

3 - 5 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Provide exceptional customer service through email support.
  • Respond to customer inquiries and resolve issues professionally.
  • Collaborate with internal teams to enhance customer experience.
  • Develop and maintain thorough knowledge of products and services.
  • Identify opportunities to upsell and cross-sell relevant products.
  • Maintain accurate records of customer interactions and transactions.
Job Requirements
  • Minimum 2 years of experience in a related field, preferably in banking or email support.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficient in using computer systems and software applications.
  • Excellent interpersonal and teamwork skills.
  • Adaptability to changing situations and priorities.

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