Ecommerce Manager

Company Information:

Founded in 2012, Urban Ladder is a pioneer in quality furniture and home décor in India. Part of Reliance Retail, we offer over 30,000 products and deliver across 5,000+ pin codes. With a strong omni-channel presence and a growing interiors business, we make exceptional design accessible to everyone helping people create homes that truly reflect who they are.

About the role:

We’re looking for a sharp and driven Marketplace Manager to build and scale Urban Ladder’s presence across leading e-commerce marketplaces. This role combines business acumen, operational excellence, and marketing instinct — ideal for someone who can think strategically while executing across multiple fronts.

You’ll own the full marketplace funnel — from onboarding partners and optimizing listings to driving visibility, performance, marketing and profitability. If you thrive in fast-paced, cross-functional environments and enjoy turning data and insights into growth, this role is for you.

Roles and Responsibilities:

● Marketplace Growth: Own the marketplace revenue and targets across platforms. Drive sales, visibility, and market share.

● Partner Management: Identify, onboard, and manage key marketplace partners and relationships to ensure alignment on targets and growth plans.

● Inventory & Supply Chain: Work closely with internal teams to forecast demand, manage stock levels, and ensure smooth operations across platforms.

● Catalog & Listing Optimization: Oversee product listings, content accuracy, and brand representation to enhance discoverability and conversion.

● Marketing & Promotions: Collaborate with platform teams and internal marketing to plan campaigns, promotions, and merchandising initiatives that maximize performance.

● Data & Insights: Track key metrics (traffic, conversion, sales, ROI) and translate insights into actionable plans for improvement.

● Cross-Functional Collaboration: Partner with product, pricing, and operations teams to ensure alignment on assortment, pricing, and go-to-market strategies.

P&L Ownership: Manage budgets and ensure profitability across marketplace channels.

Desired Skills and Functional Experience:

● 6–9 years of experience in e-commerce or marketplace management for consumer or lifestyle brands.

● Strong understanding of online marketplace dynamics, pricing, inventory, and promotions.

● Proven track record of scaling marketplace revenue and improving visibility metrics.

● Analytical mindset with strong data interpretation and Excel proficiency.

● Excellent communication, negotiation, and relationship management skills.

● Prior experience in D2C, furniture, or lifestyle categories preferred.

● Comfortable working in fast-paced, growth-driven environments.