E-Commerce Manager

The Senior E-Commerce Manager (Amazon, E bay, walmart) will be responsible for overseeing end-to-end e-commerce operations, driving online sales growth, managing marketplace accounts, improving product visibility, and ensuring smooth coordination between internal teams. The role requires strong analytical skills, leadership qualities, and hands-on experience with major e-commerce platforms.

Key Responsibilities

Strategic Planning & Growth

• Develop and execute e-commerce strategies to drive sales and profitability.
• Identify growth opportunities across marketplaces and D2C platforms.
• Forecast sales, plan monthly targets, and ensure achievement of KPIs.

Marketplace Management

• Handle operations for major marketplaces such as Amazon, Flipkart, Meesho, Myntra, etc.
• Manage product listings, pricing, promotions, and catalog optimization.
• Oversee inventory planning, order flow, and stock health.

PPC & Marketing Coordination

• Monitor and optimize PPC campaigns to improve visibility and conversions.
• Coordinate with marketing teams for promotions, creatives, and brand campaigns.
• Track marketing ROI and recommend adjustments where needed.

Operations & Process Management

• Ensure smooth order processing, dispatch, returns, and replacement management.
• Coordinate with warehouse, logistics, and customer support teams.
• Handle seller dashboards, compliance issues, claims, and penalties.

Analytics & Reporting

• Analyse sales trends, competitor performance, and category insights.
• Prepare weekly/monthly reports on revenue, ads performance, sell-through rate, and return ratios.
• Provide actionable insights for continuous improvement.

Team Management

• Lead and mentor the e-commerce operations team.
• Allocate tasks and ensure timely execution.
• Conduct performance reviews and assist in hiring team members.

Requirements & Skills

• Bachelor’s degree in Business, Marketing, Commerce, or a related field.
• Strong knowledge of end-to-end e-commerce operations and marketplace policies.
• Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, etc.
• Good understanding of PPC campaigns, SEO for product listings, and promotional tools.
• Strong analytical, problem-solving, and communication skills.
• Ability to work in a fast-paced environment and manage multiple stakeholders.
• Proficiency in Excel, reporting tools, and dashboards.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹50,150.90 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person