Job Summary: We are looking for a motivated and energetic Telecaller to join our sales/support team. The ideal candidate will handle inbound and outbound calls, explain products/services, and maintain customer relationships by providing timely and accurate information. Key Responsibilities: Make outbound calls to potential or existing customers Explain products or services clearly and confidently Handle customer queries and provide solutions professionally Maintain records of conversations and update customer information in the database Follow up on leads and convert them into sales (if sales-based role) Meet daily/weekly/monthly targets as assigned Work closely with the sales or customer service team Requirements: Good communication skills in Hindi, English, or regional languages Basic computer knowledge and typing skills Polite, confident, and persuasive in speech Ability to handle rejection and stay motivated Previous telecalling or BPO experience is a plus. Should be able to work on excel. Job timeing 10:30 to 6:30
E-COMMERCE MANAGER Salary: ₹40,000 – ₹50,000/month Experience: 1–3 years in Amazon/Flipkart/Meesho operations Role Summary: Responsible for managing all online marketplace operations including listings, pricing, ads, order flow, returns, and performance dashboards. Responsibilities: • Create and optimize product listings on Amazon, Flipkart, Meesho, Jiomart • Handle keyword research, SEO, PPC ads • Manage inventory levels & daily dispatch planning • Monitor pricing, competition, and customer reviews • Reduce return % by quality checks and listing clarity • Prepare daily & weekly sales reports • Coordinate with warehouse, sourcing and customer support • Manage promotions, coupons, and deals Skills: • Knowledge of Seller Central / Seller Hub • Strong Excel skills • PPC management • Good communication • Problem-solving mindset
SOURCING & PROCUREMENT EXECUTIVE Salary: ₹22,000 – ₹35,000/month Experience: 1–3 years in sourcing, IndiaMART, Alibaba Role Summary: Identify vendors from India/China, negotiate prices, maintain quality, and coordinate imports. Responsibilities: • Research suppliers on Alibaba, 1688 (through agent), IndiaMART • Collect quotations, negotiate prices & MOQs • Coordinate sample orders & QC • Prepare cost sheets & landing cost calculations • Track shipments and delivery timelines • Maintain vendor scorecard • Create documentation for import (PI, packing list, invoice) Skills: • Strong negotiation • Good in Excel & costing • Knowledge of import duties & GST preferred • Good English & WhatsApp communication
GRAPHIC DESIGNER / CONTENT CREATOR Salary: ₹20,000 – ₹30,000/month Experience: 1–3 years in product catalog design Role Summary: Design product images, videos, listing infographics, packaging, and social media creatives. Responsibilities: • Create Amazon/Flipkart listing images • Design infographics, size guides, lifestyle photos • Edit product videos and reels • Make packaging designs / inserts / thank-you cards • Maintain brand guidelines • Manage social media creatives Skills: • Photoshop / Canva / Illustrator • Product photo editing • Creative thinking • Video editing skill is a bonus