E-Commerce Manager

Job Title: Senior E-commerce Manager
Department: E-commerce / Digital Sales
Location: Pitampura, Delhi
Reports To: Director – E-commerce / Head of Sales & Marketing

Candidates from the Footwear Industries will be preferred first.

Job Summary:

We are looking for a highly driven and experienced Senior E-commerce Manager to lead our digital sales initiatives and manage end-to-end operations across multiple online channels. The ideal candidate will be responsible for planning, developing, and executing e-commerce strategies to increase sales, improve customer experience, and optimize the performance of all digital platforms.

Key Responsibilities:

• Develop and implement comprehensive e-commerce strategies across D2C platforms, marketplaces (Amazon, Flipkart, Myntra, etc.), and brand websites.
• Manage product listings, pricing strategies, digital cataloging, and merchandising across all platforms.
• Monitor and analyze KPIs including sales performance, conversion rates, customer acquisition cost, and ROI.
• Drive online marketing campaigns in collaboration with the digital marketing team (SEO, SEM, email marketing, social media, influencer marketing).
• Coordinate with inventory, logistics, and customer service teams to ensure seamless order fulfillment and a high-quality customer experience.
• Identify growth opportunities through promotions, partnerships, and new platform launches.
• Oversee marketplace relationships and ensure compliance with platform policies and best practices.
• Forecast demand and sales trends to guide inventory planning and procurement decisions.
• Work closely with finance and accounts teams to reconcile revenue, commissions, and platform deductions.
• Stay updated on industry trends, competitor activity, and technological innovations in e-commerce.

Requirements:

• Bachelor's degree in Business, Marketing, or related field (MBA preferred).
• 6–10 years of experience in e-commerce management, with at least 3 years in a senior or leadership role.
• Proven track record in scaling online business revenue and improving performance metrics.
• Strong knowledge of marketplace operations (Amazon, Flipkart, etc.) and D2C platforms (Shopify, Magento, WooCommerce).
• Familiarity with web analytics tools (Google Analytics, SEMrush, etc.).
• Excellent project management, leadership, and communication skills.
• Data-driven mindset with strong analytical and problem-solving capabilities.

Preferred Skills:

• Experience in fashion, FMCG, electronics, or consumer goods domain.
• Knowledge of CRM systems, ERP tools, and inventory management software.
• Ability to lead cross-functional teams and manage vendor relationships.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹80,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• What is your current location?
• How much experience do you have as an Ecommerce Manager profile ?
• Do you have in the footwear industry as an Ecommerce Manager ?
• What is your current salary ?
• What is your expected salary ?
• Are you available to join us immediately ?

Work Location: In person