E-Commerce Manager

Job Description 1 Develop and execute the company's eCommerce strategy to drive online sales and growth. 2 Manage and update the eCommerce website, ensuring a seamless user experience and optimizing for conversion. 3 Oversee the product catalog, including adding new products, updating existing products. 4 Analyze web traffic and user behavior using tools like Google Analytics to improve site performance and customer experience. 5 Coordinate with the marketing team to create and implement online promotional campaigns, including email marketing, social media, and PPC advertising. 6 Monitor and report on key performance indicators (KPIs) and sales performance, making recommendations for improvement. 7 Manage relationships with third-party vendors, such as payment processors, logistics providers, and digital marketing agencies. 8 Ensure the website is secure, up-to-date, and compliant with relevant regulations and standards. 9 Stay up-to-date with the latest trends and technologies in eCommerce and digital marketing. 10 Check every day Website order Settlement Amount. 11 Check every day Website order  payment value is done or not. 12 Check Website order pick up and delivery is done or not . 13 Create manually AWB no (if needed). 14 Send tracking code (order person). 15 Cordinate digital marketing team for upcomming changes and on going work . 16 Check PIN Code Coverage. 17 Create monthly order sales report. 18 Create refund process.(website order). 19 Handle Ecom express Billing system. 20 Handle Website design and backend . 21 Handle website order. 22 Develop and execute digital marketing strategies across various channels including SEO, SEM, social media, email, and content marketing. 23 Manage and optimize online marketing campaigns to drive traffic, engagement, and conversions. 24 Analyze and report on campaign performance, using data to inform strategy and make adjustments as needed. 25 Oversee the creation and distribution of engaging digital content, including blog posts, social media updates, and email newsletters. 26 Collaborate with internal teams and external agencies to ensure marketing initiatives are aligned with business goals. 27 Stay up-to-date with the latest digital marketing trends and technologies, and implement best practices. 28 Manage the digital marketing budget, ensuring efficient allocation of resources and maximum ROI. 29 Monitor and manage the company’s social media presence, engaging with followers and responding to inquiries. 30 Develop and implement strategies to optimize Q- commerce operations, ensuring timely and efficient delivery. 31 Oversee the entire order fulfillment process, from order receipt to delivery, ensuring high customer satisfaction. 32 Collaborate with the marketing team to create and manage promotional campaigns aimed at increasing order volume. 33 Analyze operational performance data to identify areas for improvement and implement solutions. 34 Manage relationships with delivery partners and negotiate terms to ensure service quality and cost efficiency. 35 Ensure compliance with all relevant regulations and company policies regarding delivery and logistics. 36 Monitor and respond to customer feedback, addressing any issues promptly to maintain a high level of service. 37 Stay informed about industry trends and innovations in QCommerce to keep the company competitive. 38 Handle Zomato And Swiggy Onboarding system. 39 Handle Zomato And Swiggy online order and Dashboard. 40 Check and upload weekly Swiggy invoice. 41 Check and upload Zomato invoice. 42 Create and add new store ( Swiggy and Zomato) . 43 Check all storeonline status (Swiggy and Zomato). 44 Handle Urban piper Software. 45 Handle Urban piper billing system. 46 Create daily Zomato and Swiggy work report.