Job Overview: We are seeking a proactive and detail-oriented E-Commerce Operations Executive to lead and manage the day-to-day operations across multiple online platforms including Shopify, Amazon, Flipkart, Myntra, and Nykaa. Key Responsibilities: Platform & Store Management: Manage product listings, store content, and merchandising across all e-commerce platforms. Optimize product listings (titles, descriptions, images, keywords) for better visibility and conversions. Monitor and improve store performance metrics by conducting A/B tests to refine UX, product presentation, and layout. Proactively raise and resolve tickets with marketplaces to ensure smooth operations. Operations & Fulfilment: Supervise inventory management, order processing, timely dispatch, and returns. Coordinate with customer service to ensure prompt issue resolution and positive customer experiences. Growth & Performance Strategy: Analyze and execute strategies to optimize conversion rate, Average Order Value (AOV), and reduce Customer Acquisition Cost (CAC). Track and report on key KPIs and platform health metrics to guide business decisions. Competitor Analysis & Pricing Strategy: Monitor competitor pricing, positioning, and promotional strategies to maintain a competitive edge. Financial Reconciliation: Perform monthly sales and transaction reconciliations across platforms to ensure financial accuracy. Marketing & Campaign Coordination: Collaborate with the marketing team to plan, execute, and measure performance of digital advertising campaigns. Provide input on promotions and creatives to align with platform trends and audience behavior. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What is your current or last drawn salary? Can you attend the office physically in Gurgaon? Work Location: In person

We’re seeking a detail-oriented Inventory Manager to oversee stock levels, streamline dispatch processes, and ensure accurate inventory records across warehouses and sales channels. Responsibilities & Skills: Maintain accurate stock levels across multiple warehouses and platforms Track stock in/out flow with timely system updates and physical verification Manage dispatch records, gate passes, and inventory documentation Reconcile stock regularly and report variances Coordinate with procurement and sales teams to align inventory with business needs Proficiency in MS Excel (VLOOKUP, HLOOKUP, IF, SUMIFS, Pivot Tables) Experience with Order Management Systems (Unicommerce or similar) Strong understanding of GRN, SKU tracking, FIFO/LIFO methods Analytical mindset with solid organizational and problem-solving skills Job Type: Full-time Pay: From ₹20,000.00 per month Work Location: In person

Respond promptly and professionally to customer inquiries via various channels including phone, email, and live chat. Address customer concerns, complaints, and feedback with empathy and patience, striving for first-call resolution whenever possible. Provide product information, pricing, and availability to customers, guiding them through the purchasing process as needed. Assist customers with order placement, tracking, cancellations, and returns, ensuring a smooth transaction process. Collaborate with internal teams including Sales, Operations, and Logistics to expedite resolutions and enhance the overall customer experience. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Respond promptly and professionally to customer inquiries via various channels including phone, email, and live chat. Address customer concerns, complaints, and feedback with empathy and patience, striving for first-call resolution whenever possible. Provide product information, pricing, and availability to customers, guiding them through the purchasing process as needed. Assist customers with order placement, tracking, cancellations, and returns, ensuring a smooth transaction process. Collaborate with internal teams including Sales, Operations, and Logistics to expedite resolutions and enhance the overall customer experience. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Last year we took on a mission to develop premium quality aesthetic yoga mats and equipments for the ever-growing yoga practitioners and received an overwhelming response online. We are looking for a charismatic and motivated resource to expand our reach in the offline market. We want to reach out to major wholesalers & retailers of fitness products. We also want to collaborate with fitness centres & yoga studios. Responsibilities: a. Sales pitch and conversion b. Generate new leads and follow up on existing ones c. Maintaining Database d. Meet daily/weekly sales targets e. Finding new revenue streams Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

Last year we took on a mission to develop premium quality aesthetic yoga mats and equipments for the ever-growing yoga practitioners and received an overwhelming response online. We are looking for a charismatic and motivated resource to expand our reach in the offline market. We want to reach out to major wholesalers & retailers of fitness products. We also want to collaborate with fitness centres & yoga studios. Responsibilities: a. Sales pitch and conversion b. Generate new leads and follow up on existing ones c. Maintaining Database d. Meet daily/weekly sales targets e. Finding new revenue streams Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

Job Overview: We are seeking a proactive and detail-oriented E-Commerce Operations Manager to lead and manage the day-to-day operations across multiple online platforms including Shopify, Amazon, Flipkart, Myntra, and Nykaa. Key Responsibilities: Platform & Store Management: Manage product listings, store content, and merchandising across all e-commerce platforms. Optimize product listings (titles, descriptions, images, keywords) for better visibility and conversions. Monitor and improve store performance metrics by conducting A/B tests to refine UX, product presentation, and layout. Proactively raise and resolve tickets with marketplaces to ensure smooth operations. Operations & Fulfilment: Supervise inventory management, order processing, timely dispatch, and returns. Coordinate with customer service to ensure prompt issue resolution and positive customer experiences. Growth & Performance Strategy: Analyze and execute strategies to optimize conversion rate, Average Order Value (AOV), and reduce Customer Acquisition Cost (CAC). Track and report on key KPIs and platform health metrics to guide business decisions. Competitor Analysis & Pricing Strategy: Monitor competitor pricing, positioning, and promotional strategies to maintain a competitive edge. Financial Reconciliation: Perform monthly sales and transaction reconciliations across platforms to ensure financial accuracy. Marketing & Campaign Coordination: Collaborate with the marketing team to plan, execute, and measure performance of digital advertising campaigns. Provide input on promotions and creatives to align with platform trends and audience behavior. Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Application Question(s): What is your current or last drawn salary? Work Location: In person

We are looking for a Dispatch Manager to oversee and streamline our dispatch and inwarding operations. The role involves close coordination with production, procurement, and sales teams to ensure smooth inventory flow, timely deliveries, and efficient stock management. The ideal candidate will be responsible for supervising dispatch activities, managing inward inventory processes, maintaining accurate stock records on Uniware, and ensuring overall operational efficiency. Strong communication, organizational skills, and prior experience in logistics or supply chain management are essential. Key Duties & Responsibilities Coordinate with production, procurement, and sales teams to align inventory with production schedules and customer demands Communicate with suppliers and vendors to ensure timely delivery of materials Supervise and manage all dispatch activities for timely and accurate product deliveries Oversee inwarding process to ensure proper recording, inspection, and storage of incoming stock Develop and implement SOPs for dispatch and inwarding to improve efficiency and accuracy Maintain inventory records and stock updates using Uniware panel for seamless order processing Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Application Question(s): Are you familiar with Uniware? What is the total working experience as Dispatch Manager? Work Location: In person