E-Commerce Executive

Job Summary:

We are seeking a detail-oriented and proactive E-commerce Executive with hands-on expertise in managing Shopify stores. The ideal candidate will oversee the day-to-day operations of our Shopify website, including product uploads, store management, order processing, customer experience, and implementing growth strategies to drive online sales.

Key Responsibilities:

• Manage and maintain the Shopify store, ensuring products, collections, and content are up-to-date.
• Upload and update product listings, descriptions, pricing, and images with accuracy and SEO best practices.
• Monitor website performance, troubleshoot technical issues, and coordinate with developers/designers when needed.
• Optimize the online store for better user experience, conversion rates, and mobile responsiveness.
• Process orders, returns, and exchanges promptly, ensuring smooth order fulfillment and customer satisfaction.
• Execute promotions, discount codes, and marketing campaigns through the Shopify platform.
• Coordinate with the marketing team to implement online ads, email campaigns, and social media integrations.
• Analyze Shopify analytics and prepare reports on sales, traffic, conversion rates, and customer behavior.
• Identify and implement apps or plugins to enhance store functionality.
• Stay updated on Shopify updates, e-commerce trends, and competitor activities to recommend improvements.
• Provide excellent customer support via email/chat related to orders or product inquiries.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, E-commerce, or related field.
• Proven work experience (1–3 years) as an E-commerce Executive, preferably with a strong focus on Shopify.
• Proficiency in Shopify admin, themes, apps, and basic HTML/CSS (optional but desirable).
• Understanding of e-commerce best practices, digital marketing, and SEO.
• Familiarity with order management systems, payment gateways, and shipping integrations.
• Strong analytical and problem-solving skills.
• Excellent communication and organizational abilities.
• Ability to work independently and manage multiple tasks and deadlines.

Preferred Skills:

• Experience with Shopify Liquid, theme customization, or app development (bonus).
• Knowledge of Google Analytics, Meta Pixel, and other tracking tools.
• Basic graphic design skills (Canva, Photoshop) to edit product images or banners.
• Experience in paid ads, email marketing, or CRM tools is a plus.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Location:

• Hyderabad, Telangana (Required)

Work Location: In person

Speak with the employer
+91 7780281304