E-Commerce Assistant

E-commerce Sales Executive - Amazon, Flipkart & Snapdeal Specialist

We are seeking a highly motivated and results-driven E-commerce Sales Executive to manage and optimize our presence across major online marketplaces, specifically Amazon, Flipkart, and Snapdeal. The ideal candidate will be responsible for the day-to-day operations of our seller accounts, focusing on driving sales, managing inventory, and ensuring a best-in-class customer experience.

Key Responsibilities:

• Marketplace Management:
• End-to-end management of seller accounts on platforms like Amazon Seller Central, Flipkart Seller Hub, and Snapdeal.
• Daily monitoring and tracking of sales performance, key metrics, and account health.
• Product Listing & Cataloging:
• Creating, optimizing, and maintaining accurate and compelling product listings (titles, descriptions, images, A+ content, etc.) to maximize visibility and conversion.
• Managing product catalogs, ensuring all products are correctly categorized and priced.
• Inventory & Order Management:
• Monitoring and maintaining optimal inventory levels across all platforms to prevent stock-outs or overstock situations.
• Efficiently processing and managing daily orders, ensuring timely dispatch and fulfillment (FBA/Fulfillment by Amazon, FBF/Flipkart Fulfilled, and self-ship models).
• Promotions & Advertising:
• Planning and executing platform-specific promotional campaigns, deals, and discounts.
• Managing and optimizing sponsored ads and advertising campaigns (e.g., Amazon PPC, Flipkart Ads) to achieve sales targets and maintain a healthy ACOS/ROAS.
• Customer Service & Feedback:
• Monitoring and responding to customer queries, reviews, and feedback in a timely and professional manner.
• Working to resolve disputes, claims, and returns/refunds efficiently.
• Reporting & Analysis:
• Generating regular sales reports, analyzing performance data, and identifying trends and opportunities for growth.
• Staying updated with marketplace policy changes, features, and best practices.

Required Skills & Qualifications:

• Proven experience (X years minimum) in managing and growing E-commerce seller accounts on Amazon, Flipkart, and/or Snapdeal.
• In-depth knowledge of marketplace dynamics, policies, and operational processes (e.g., shipping, returns, payment reconciliation).
• Strong analytical skills and proficiency in using MS Excel (pivot tables, VLOOKUP) for data analysis and reporting.
• Excellent communication (written and verbal) and organizational skills.
• Ability to work independently, prioritize tasks, and meet tight deadlines.
• A Bachelor's degree in Business, Marketing, or a related field is a plus.

What We Offer:

• A competitive salary and performance-based incentives.
• Opportunity to be a key player in a rapidly growing e-commerce business.
• A dynamic, collaborative, and fast-paced work environment.

Apply Today! If you are passionate about e-commerce, have a deep understanding of the Indian marketplace ecosystem, and are ready to take on a challenging and rewarding role, we encourage you to apply with your resume and cover letter.

Job Type: Full-time

Pay: ₹7,000.00 - ₹10,000.00 per month

Work Location: In person