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Geepas Bpo Services
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E-Commerce Assistant

E-Commerce Assistant

Geepas Bpo Services

1 - 2 years

1 - 4 Lacs

kozhikode vadakara

Posted:8 hours ago| Platform:

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Skills Required

online branding ecommerce marketing shopify market place website management e-commerce online sales ecommerce development marketing excel ebay website sales product listing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities (KRA):

Product Management:

Ensure accurate and up-to-date product listings across all e-commerce platforms.
Optimize product descriptions, images, and specifications for SEO and conversion.
Manage product pricing, promotions, and inventory levels.

Sales and Performance Optimization:

Analyze sales data, identify trends, and optimize product performance.
Implement pricing strategies to maximize profitability and sales.
Monitor and improve conversion rates, cart abandonment rates, and customer engagement.

Marketplace Management:

Manage operations on e-commerce marketplaces (Amazon, Noon, etc.) and company websites.
Ensure timely order processing, fulfillment, and shipment coordination.
Resolve listing issues, order discrepancies, and customer queries.
Need to work closely with Product sourcing team and need to update the price and feathers in website on time.

Digital Marketing Coordination:

Work closely with the digital marketing team to optimize paid campaigns (Google Ads, social media).
Execute e-commerce promotions, flash sales, and seasonal campaigns.
Implement and track affiliate marketing and influencer collaborations.

Customer Experience & Support:

Ensure seamless shopping experience across all digital touchpoints.
Monitor customer reviews and ratings, and take necessary actions to maintain brand reputation.
Collaborate with customer service teams to improve response time and resolution quality.

Reporting & Analytics:

Track and report e-commerce performance, including traffic, sales, and conversion rates.
Provide insights and recommendations to improve performance.
Stay updated on industry trends and competitor strategies.
Role & responsibilities

Preferred candidate profile

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