E-commerce Account Manager

We are seeking a highly motivated and detail-oriented E-commerce Account Manager to oversee and grow our online sales channels. The ideal candidate will manage relationships with e-commerce platforms (such as Amazon, Flipkart, 1mg, Snapdeal, Blinkit, etc.), optimize listings, monitor sales performance, and execute promotional strategies to drive revenue and enhance brand visibility.

Key Responsibilities:

• Manage and grow online accounts on major marketplaces and D2C platforms
• Coordinate product listings, pricing strategies, and inventory across platforms
• Monitor and analyze key performance metrics (sales, ROI, ad spend, traffic)
• Develop and implement promotional campaigns, deals, and advertising (e.g., Sponsored Ads, AMS, etc.)
• Maintain relationships with account managers at marketplaces
• Collaborate with internal teams (marketing, operations, logistics, customer service) to ensure smooth execution of orders
• Track competitor activity and industry trends to suggest improvements
• Handle issue resolution related to listings, returns, customer feedback, and account health
• Regularly report on performance, KPIs, and forecasted growth
• Suggest improvements for product listings (SEO, content, images, keywords)

Requirements:

1. Bachelor’s degree in Business, Marketing, or related field
2. 2–5 years of experience in e-commerce account management
3. Strong understanding of online marketplaces (Amazon, Flipkart, etc.) and D2C platforms
4. Hands-on experience with e-commerce tools (Helium 10, Google Analytics, Seller Central, etc.)
5. Strong analytical and Excel/reporting skills
6. Excellent communication and negotiation abilities
7. Detail-oriented, proactive, and self-motivated

Preferred Qualifications:

1. Experience with performance marketing or PPC (Amazon Ads, Google Ads)
2. Understanding of SEO for e-commerce product listings

Benefits:

1. Competitive salary & incentives
2. Flexible work options / Hybrid setup
3. Career development opportunities