Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Work closely with the Engineering Department to understand project status and delays (if any);
Ensure timely communication of the same (status updates) to the customer Regularly interact with customers to understand issues / concerns / complaints / modification requirements; Communicate these promptly to the Engineering Department and ensure timely resolution of the same
Work closely with customers and the relevant banks / financial institutions to obtain the required documentation and drive timely collections
Coordinate with key departments (Engineering, Finance, Legal, Liaison etc) to ensure timely completion of process
Maintain a repository of customer issues / queries; Provide inputs to the relevant departments to ensure incorporation of customer feedback into future projects
Ensure accurate and timely MIS preparation for the Department.
Brigade Group
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