Duty Manager

As a Duty Manager at Radisson Hotel Group, your role is crucial in ensuring the smooth running of the front office department and delivering exceptional guest experiences. You will be part of a passionate team that believes in going above and beyond to create memorable moments for our guests. Key Responsibilities: - Support the smooth operation of the front office department to ensure the highest level of guest satisfaction throughout their journey - Proactively enhance guest comfort and satisfaction by promptly addressing their inquiries and resolving any issues - Achieve front office initiatives and hotel targets by implementing effective plans and strategies - Supervise the front office team to foster a culture of growth, development, and high performance - Ensure cost control, inventory management, and achievement of productivity and performance targets - Build and maintain strong relationships with key stakeholders - Develop and execute a planned guest engagement program - Ensure compliance with all legislation and internal/external audit requirements Requirements: - Prior experience in front office operations - Strong supervisory and managerial skills with a hands-on leadership style - Dedication to delivering exceptional guest service and a passion for the hospitality industry - Ability to think creatively and solve problems effectively - Personal integrity and a commitment to excellence - Proficiency in IT systems across various platforms - Excellent communication skills Join Radisson Hotel Group in our mission to make every moment matter for our guests and become part of a dynamic and inspired team. We value our people as our greatest asset and are always on the lookout for individuals who share our ambition. If you are ready to be a part of our journey, visit careers.radissonhotels.com to learn more about our culture and opportunities. INDHOTEL,