Duty Manager

We are looking for a highly skilled and experienced Duty Manager to join our team at Centra, in the retail industry. The ideal candidate will have a strong background in managing daily operations and leading teams to achieve exceptional results.

Roles and Responsibility

• Manage and supervise front-line staff to ensure excellent customer service and sales performance.


• Coordinate with various departments to ensure seamless operations and resolve issues promptly.


• Analyze sales data and market trends to identify opportunities for growth and improvement.


• Develop and implement strategies to enhance customer satisfaction and loyalty.


• Maintain high standards of quality, safety, and hygiene in all areas.


• Lead and motivate teams to achieve targets and objectives.

Job Requirements

• Proven experience in a similar role with a minimum of 2 years of experience.


• Strong leadership and management skills, with the ability to motivate and inspire teams.


• Excellent communication and interpersonal skills, enabling effective collaboration with colleagues and customers.


• Ability to analyze sales data and market trends to inform business decisions.


• Strong problem-solving and decision-making skills, with the capacity to work under pressure.


• Commitment to delivering exceptional customer service and ensuring customer satisfaction.