DRS DME - Assistant Manager - Hyderabad

Assistant Manager – DRS - Deloitte Support Services India Private Limited

Join the team aligned with CBS Clients & Markets, working as part of an extended NSE. The DRS team consists of professionals who collaborate with Lead Client Service Partner (LCSP), Client Relationship Executives (CREs) and Client Account Managers (CAM)s and other core account team leaders on some of our most important accounts – helping our teams build relationships and deliver work. You’ll oversee RPP, RFI’s and strategic activities – keeping our practitioners well informed and in front of the client while ensuring account operations run smoothly. As an Assistant Manager, you’ll be a vital link between Deloitte, your team, and our clients.

Work you’ll do.

As a part of DRS team, you will be responsible for:

Assistant Manager’s (AM) responsibilities will be centered around bid portal management and supporting priorities set by the account leadership team. Additionally, the AM will collaborate with an extended team to develop strong working relationships. AM will provide guidance, mentorship, and support to team members, fostering a collaborative and high-performance environment. This role will be part of teams consisting of up to 4-5 individuals and will report to the Manager.

• Act as a single point of contact and oversee the daily operation and maintenance of the proposal portal ensuring seamless operations.

• Supervise and guide Senior Analyst and Analyst ensure efficient daily operations.
• Coordinate with cross-functional teams to gather, review, and upload proposal documents, ensuring compliance with submission deadlines.
• Lead project delivery efforts, ensuring timely and high-quality completion of proposal submissions
• Monitor portal activity, track submissions, and generate regular status reports for leadership and stakeholders
• Implement best practices for data security, confidentiality, and compliance within the portal.
• Act as the primary point of contact for the team for all project related queries and feedback.
• Responsible for the performance management of the team members
• Develop and maintain comprehensive documentation of portal processes, user guides, and troubleshooting procedures.
• Develop and implement training programs for new users on portal functionalities and best practices.
• Support the team lead with MI.

Work Location: Hyderabad

Shift Timings: 11 AM to 8 PM

The Team

At Deloitte, clients are at the heart of everything we do. As a part of CBS Clients & Markets, the DRS team is comprised of professionals who provide our most important client accounts with streamlined, cross-functional support. DRS team are aligned to an industry (e.g., Energy, Resources & Industrials, Financial Services; Consumer; Life Sciences & Health Care; or Technology, Media & Telecom and Deloitte Private). We help build and execute client service strategies, optimse internal support, and increase efficiencies to enable our account teams to provide the best Deloitte client experience.

Qualifications

Required:

• Any Graduate / MBA. Background in Finance, Marketing and/or Business desirable
• Has exposure to pre-sales, RFP/pursuit environment.
• Proficiency in MS Office applications, especially MS Excel, Power BI, and MS Word
• Attention to details and good communication skills
• Proven experience in managing digital platforms, particularly proposal portals.
• Excellent organisational and multitasking abilities to oversee daily operations and meet deadlines.
• Strong leadership and people management skills, with experience in mentoring and developing team members.

Preferred:

• Exposure to documentation, developing standard operating procedures, and troubleshooting
• Outstanding communication skills for effective collaboration with stakeholders.
• Commercial awareness and an understanding of one or more industries relevant to the role.

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organisation. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognising their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.