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9.0 - 14.0 years
9 - 14 Lacs
Thane, Maharashtra, India
On-site
What does a successful Business Sales Manager do at Fiserv Experience in sourcing new Enterprise clients for Fiserv. Proactively identifying opportunities within the enterprise segment, targeting large-scale merchants and strategic accounts. Nurturing relationships with key decision-makers, understanding their business objectives, and pain points. Collaborating with internal teams, develop comprehensive solutions that deliver measurable value to clients. Customize solutions to meet unique client needs and ensure favourable contract negotiations. Focus on pipeline management by providing accurate forecasts to senior management while staying informed about market trends and competitor activities to inform strategic decisions. What will you do: Source new Enterprise merchants for Fiserv. Grow the wallet share for the existing portfolio assigned to you. Ensure commercial & contractual closure with merchant partners. Sell VAS services to existing & new clients. To liaise with channel partners to generate leads for merchant sourcing. Handling Portfolios and serving queries of customers.
Posted 3 days ago
3.0 - 7.0 years
3 - 7 Lacs
Thane, Maharashtra, India
On-site
What will you do Perform chargebacks efficiently to meet SLAs. Handling advance dispute stages like Arbitrations/Compliance filing. Preparing and sending chargeback reports as per client requirement. Checking and reconciling chargeback financials within area of responsibility. Identify discrepancies in processing & implement fixes. Collecting and analyzing data files to identify trends, patterns, anomalies, and other helpful information. Daily check lists, whilst meeting our contractual SLAs. Carrying out any other activities allocated to the role. What will you need to know Minimum 3-4 years of working experience in Finance / Banking industry or others that relate to Acquiring Chargebacks processing, Banking & Payment and settlement operation functions. Proven understanding of Chargeback related knowledge such as Scheme incoming/outgoing files, skillset to read and understand the chargebacks, using merchant evidence to prepare rebuttal and case defence. Card operations debit card / credit card/ prepaid card, POS, transaction flow etc. Good interpersonal skills and the ability to multitask in a demanding and fast paced environment. What will be great to have Demonstrable analytical and problem-solving skills. Proven ability to handle time critical and deadline orientated workload. IT Skills - Excel, Word, Outlook, familiarity with process improvements and AI options Query Management.
Posted 3 days ago
2.0 - 7.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Roles and Responsibilities: Location : Hyderabad Department : Legal & Compliance Experience : 2- 8 years Industry : Infrastructure / Real Estate / Construction We are looking for a dynamic and experienced Legal professional to manage and lead all arbitration matters related to infrastructure projects, including handling claims, preparing legal documentation, coordinating with external counsels, and ensuring compliance with contractual and legal frameworks. Key Responsibilities: Manage end-to-end arbitration proceedings including drafting of pleadings, statements of claim/defence, witness statements, and other submissions. Provide legal advice on contract interpretation and enforceability of claims. Assist project and commercial teams in developing and defending claims related to delay, cost escalation, and scope changes. Review and draft settlement agreements and dispute resolution clauses. Analyse legal risks in ongoing and potential disputes. Proactively identify and mitigate legal risks in project execution. Maintain a repository of past arbitration cases and legal precedents. Work closely with internal departments (Project Management, Contracts, Commercial, Finance) to gather inputs and documentation. Key Requirements: LL.B. (mandatory), LL.M. (preferred) from a recognized university. Specialization in Arbitration or Construction Law is a plus. 2- 8 years of legal experience with a minimum of 5 years in arbitration/dispute resolution, preferably in infrastructure, construction, or EPC sectors. Strong knowledge of arbitration laws (e.g., Indian Arbitration Act, UNCITRAL rules). Excellent drafting and negotiation skills. Ability to interpret complex commercial contracts. Strong communication and stakeholder management skills.
Posted 4 days ago
2.0 - 7.0 years
4 - 8 Lacs
Kannur
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails
Posted 4 days ago
3.0 - 5.0 years
9 - 13 Lacs
Ahmedabad
Work from Office
India Operations team works on Debt Management / Collections, Account Receivables, Governance & IS Enablement, Warehouse & Logistics and Revenue Assurance. Debt Management / Collections Responsible for collection plan vs achievement, reducing balance sheet exposure, reducing gross debts & reducing DSO Claims Submissions Customer follow ups Dispute resolutions Reconciliations EFT allocations Updating RMS LD declarations Raising CNR Governance & IS Enablement Tools - RMS, LD, SOX Audits MIS, EFTs, DN, Prelegal Not Committed Debts Support HC Validation and Control Seat Optimization and Control Vendor Payment DLP incident closures Demand Notices Payment reminder requests Account Receivables LD PDD FTDS WCT C-Form GST Legal Revenue Assurance Timely invoicing/Billing to avoid the revenue leakage, on time billing which will enablerevenue recognition in same Quarter To Estimate quarterly revenue WBS wise with carry forward, Renewals, New Book and Bill To prepare Revenue dependency list related to pending Renewal PO, Project signoff, Resources deployment and Pending Billing and follow-up with Sales and PM's for its closure during the quarter. Ensure all the orders are uploaded in RR Portal & ensure all efforts are updated during month and quarter closure. Tracking >90 days reversals for T&M and AMC cases To track Project based billing and milestone Flash weekly report on Revenue, Billing and Unbilled Warehouse & Logistics Responsible for products operations to fulfil customer orders pan India Responsible for end user spares & enterprises spares support for annuity biz CIS Mandatory Skills: IT Operations Management. Experience3-5 Years.
Posted 4 days ago
1.0 - 2.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Job Details: Job Level: 2A Designation: Senior Process Executive Experience: 1 to 2 years Location: Bangalore (Work from Office) Shifts: Flexible to work with any shift Job Summary: As a Senior Process Associate in the Fraud and Dispute Process team, you will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect Mastercard and its stakeholders from financial losses. You will be responsible for ensuring compliance with regulatory requirements and Mastercard policies while maintaining a high standard of quality and accuracy in case handling. About Mastercard: Mastercard is a global technology company in the payments industry, connecting consumers, financial institutions, merchants, governments, and businesses worldwide. We are committed to ensuring secure and efficient transaction processing, fighting fraud, and providing exceptional customer service. Key Responsibilities: Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution according to defined SLAs. Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities. Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution. Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies. Provide detailed and accurate documentation of case outcomes and escalate complex or high-risk issues to the team lead or manager. Ensure adherence to Mastercards operational guidelines, compliance standards, and regulatory requirements in all case handling. Mentor and support junior associates by sharing best practices and providing guidance on complex cases. Contribute to continuous process improvement initiatives to enhance fraud detection and dispute resolution efficiency. Communicate effectively with internal and external stakeholders, maintaining professionalism and confidentiality at all times. Qualifications & Skills: Any Graduate Minimum 1-3 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry. Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies. Analytical mindset with the ability to interpret complex transaction data and detect irregularities. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment. Ability to handle confidential information with integrity and discretion. Flexibility to work in shifts (if applicable). Preferred: Certification in fraud prevention or risk management (e.g., CFE, CFCS). Experience with chargeback processing and dispute lifecycle management. Familiarity with regulatory frameworks such as PCI-DSS, GDPR, or equivalent.
Posted 4 days ago
2.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Job Details: Job Level: 3A Designation: Process Specialist Experience: 2 to 4 years Location: Bangalore (Work from Office) Shifts: Flexible to work with any shift Job Summary: We are seeking a detail-oriented and analytical Process Specialist to join our Dispute Management team, specifically focused on the MasterCard Dispute Process . This role is responsible for handling end-to-end chargeback and dispute processes in compliance with MasterCard guidelines and timelines. The ideal candidate will have a strong understanding of payment card industry rules and dispute lifecycle management, with a focus on delivering exceptional service and minimizing financial loss. Key Responsibilities: Dispute Case Management: Process incoming MasterCard dispute cases, chargebacks, representments, pre-arbitration, and arbitration claims in accordance with network rules. Rule Compliance: Ensure full adherence to MasterCard regulations, internal compliance standards, and service-level agreements (SLAs). Documentation & Evidence Gathering: Collect and compile necessary documentation and transaction data to support or defend dispute claims. Communication: Coordinate with issuing/acquiring banks, merchants, internal teams, and MasterCard representatives to resolve disputes effectively. Reporting & Analysis: Generate and review regular reports on dispute trends, win/loss ratios, and root cause analysis to identify improvement opportunities. Process Improvement: Recommend and assist in the implementation of process improvements to enhance efficiency and accuracy. Training & Mentoring: Support training efforts for new hires or junior staff on dispute processes and updates in MasterCard rules. Qualifications & Experience: Any Graduate 2+ years of experience in chargeback/dispute resolution, preferably with MasterCard. Strong knowledge of MasterCard chargeback regulations and dispute lifecycle. Experience working with dispute case management tools and banking systems. Proficiency in Microsoft Office Suite (especially Excel and Outlook). Skills & Competencies: Excellent attention to detail and accuracy. Strong analytical and problem-solving skills. Good written and verbal communication skills. Ability to manage multiple priorities and meet strict deadlines. Team player with a proactive and process-oriented mindset. Preferred Qualifications: Prior experience in a BPO/Shared Services environment. MasterCard certification or formal training on dispute resolution (optional but preferred). Familiarity with Visa dispute processes (as a secondary skill).
Posted 4 days ago
5.0 - 8.0 years
22 - 27 Lacs
Kolkata, Hyderabad, Chennai
Work from Office
Job Description : The tasks, roles and responsibilities pertaining to the job role of a Manager will include the following: Reviewing and finalizing transfer pricing documentation reports Identification of international transactions, computation of arms length price, selection of the most appropriate method, documentation and preparation of transfer pricing study reports Complete Transfer Pricing assignments which include benchmarking studies for various multinational clients Managing a team of Associates and Interns who would be working on specific clients related to the industry Assisting clients in transfer pricing planning Expands opportunities with existing clients, identifies and acts on referrals in relation to the Service Line Conducting economic analysis/ comparability analysis. Should be well versed in using Indian and foreign databases Preparing and reviewing technical submissions for assessments & appellate level Strategizing representing the client's case before the Tax Officer/ Appellate level Responsible for the complete execution of the assigned engagements. Coordinating with other Managers/Associate Directors on the planning and management of assignments. Providing timely and high-quality services and work products that exceed the clients expectations. Manage client relationship Developing strong working relationships with colleagues across service lines (tax, assurance, etc.) and across different office locations. Mandatory skill sets: Transfer Pricing Domestic Years of experience required: 5 to 7 Yrs Education qualification: CA Perks and Benefits As per industry standards
Posted 4 days ago
8.0 - 14.0 years
8 - 14 Lacs
Pune, Maharashtra, India
On-site
Job Summary We seek an experienced Salesperson to manage and grow our compressor sales business. The ideal candidate will have a strong background in sales, excellent communication skills, and the ability to build strong relationships with customers Responsibilities Based in Pune JOB RESPONSIBILITIES: Overall responsibility for full profit and loss accounts in Region, thru managing a team of 34 sales employees Develop regional strategy and business plans with support from regional teams to be submitted for approval by Leadership Team Understand, localize and implement market and distribution strategies and enterprise growth opportunities in line with MEIA ITS strategy and within appropriate levels of authority Set sales targets for each product line Overall responsibility for distribution management and distribution expansion for region- directing distribution teams, identifying gaps (revenue, product mix, geographical spread, underperformance of existing distribution channels, rationalization etc) Manage sales product mix for the Region Act as escalation point for customer issues and dispute resolution Conduct appropriate customer courtesy visits and solicit the Voice of the Customer Drive the expansion of new customer and installed bases Recruit, develop, motivate and manage the performance of team members in line with corporate policies and processes Competency development of team members. At times lead by example hand hold. Identify, recruit develop new distributors in vacant areas. Identify, manage and develop top talent in line with corporate policies and processes Reward and recognize the team in line with corporate policies and processes Provide monthly reporting on KPIs Provide monthly forecasting to Leadership Team (units and revenues) Present quarterly business review to Leadership Team for the Region Collect market intelligence from region to report back to Leadership Team Provide feedback and participation in new product development Present a monthly forecast by unit Remain up-to-date with and report on changes in competitor activity. Work closely with team and distributors to improve brand visibility. Basic Qualifications BE/B. Tech with 8-14 years of experience Must be known to the local areas/region Travel Work Arrangements/Requirements As per business requirements Key Competencies Must be able to communicate technological solutions not only to technical but to business users as well Understanding of the Sales Cycle and where the Sales Engineering Team is responsible Must excel in competitive situations with go getter approach. What we Offer 5 Days working Equity Stocks(Employee Ownership Program) Leave Enchashments
Posted 4 days ago
5.0 - 10.0 years
20 - 35 Lacs
Hyderabad, Chennai, Mumbai (All Areas)
Work from Office
Cost Estimation and Budgeting: Preparing detailed cost estimates, budgets, and financial plans for construction projects. Tendering and Procurement: Preparing tender documents, evaluating bids, and managing the procurement process for materials and subcontractors. Contract Administration: Drafting, interpreting, and managing contracts, ensuring compliance and handling variations. Cost Control: Monitoring project costs, identifying and mitigating risks, and implementing cost-saving measures. Financial Reporting: Preparing regular financial reports, analyzing project performance, and advising on financial matters. Dispute Resolution: Assisting in resolving disputes between parties involved in the construction project. Risk Management: Identifying and assessing commercial risks associated with the project. Value Engineering: Conducting value engineering exercises to optimize project costs and performance. Post-Construction: Finalizing accounts, preparing documentation for tax reporting, and handling insurance claims. Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 4 days ago
0.0 - 5.0 years
2 - 2 Lacs
Pune
Work from Office
What youll do on a typical day: As part of the rotation across all functions within FSS, you'll be working on a variety of tasks including managing assigned queues, resolving billing issues, initiating correction requests, validating invoices, and ensuring all necessary details are captured for timely customer payments. Ensure all requests are completed within the specified SLAs. Gain a comprehensive understanding of the billing process and the various updates that impact corrections across different functions. Collaborate with onshore teams to handle any ad-hoc requests that could affect revenue, gaining exposure to multiple processes within FSS. Support dispute resolution and provide timely responses to customer inquiries related to disputed accounts. Review accounts/statements for accuracy and initiate necessary corrections across different FSS functions. Conduct root cause analysis and implement solutions to prevent recurrence of issues. Ensure all documentation is accurately maintained and complies with company and audit requirements. Learn and adhere to company-specific SOPs and finance policies tailored for logistics and transportation clients. What you need to succeed at XPO: At a minimum, youll need: Flexibility to work in shifts based on the assigned process. A bachelor’s degree in accounting, Finance, or Commerce. 0 to 3 years of relevant experience in the logistics, transportation, or supply chain domain—preferably in Order to Cash (OTC) functions like billing or other customer-facing roles (preferred and not mandatory). Strong communication skills—both written and verbal—with a good grasp of grammar and clarity in written communication. Basic understanding of Windows and MS Office applications. Ability to take ownership and work independently with minimal supervision. Be part of something big.
Posted 5 days ago
2.0 - 6.0 years
2 - 6 Lacs
Gurugram
Work from Office
Hiring for B2B collections role SALARY : 2 to 5 yeas expereince - 5 lpa 4- 8 years experiece - 7 lpa JOB REQUIREMENTS:- Excellent Verbal and Written Communications skills to handle NA region customers. Accounts Receivables Management Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues. Calling for payment on overdue invoices for buckets in scope Doing maintenance on the account Handling accounts / payment queries from accounts payable team Interaction with other teams - billing, originations etc. Payment application Handling disputes and resolution Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope. Basic Excel based reporting and analysis on assigned inventory. Daily task list wrt regular TCS activities Good negotiation skills Orientation and ability to handle customers questions with regards to accounts • Good domain or product knowledge Graduate with an exposure to B-2-B Collections environment Special Good Follow up skills with customer for all collections activities Handle customer questions & / or objections Language skill English NA Region. Strong analytical and Excel skills, including v-lookups and pivot tables Candidate must be okay with night shifts,5 days wfo and 2 fixed offs.
Posted 5 days ago
4.0 - 9.0 years
5 - 9 Lacs
Bengaluru
Work from Office
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. The Target Enterprise Services (TES) organization is close to the action when it comes to communicationwhether with guests or Target team members. From guest service professionals and product designers to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Targets distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed servicefrom the inside outthrough enterprise services our people can count on. Beyond our world-class service centers, there are many important challenges to be met in other TES teams like the TES Operations and Product Team, which plays at the intersections of process and technology, and Service Delivery Enablement which develops comprehensive service delivery strategies for our service centers. TES Product Design manages and grows loyalty, frequency and other marketing programs for all Payment Cards (FPSC, Gift Card). Our Bank Program and included credit risk and compliance functions manage Merchandise Finance, Capital Finance, Expense Management and Financial Goals and Forecasts. And the TES Controller heads up TES Accounting and Financial Operations, including Accounting and Control, Retail Bankcard Services, Target Card Services, Fraud Prevention & Dispute Resolution. As a Workforce Management Analyst , you will manage contacts and team member resources for Target service centers. Job duties may change anytime due to business needs Productivity Governance of Staffing Outlook & Optimizing staff productivity, while ensuring the integrity and accuracy of Service Center reporting Business Intelligence You will use strong critical thinking and decision-making skills to ensure that service level and productivity metrics are achieved. Business Health: Focus on optimizing Staff Productivity & communicating the good, bad and ugly & action plan with Service Center Leaders & Workforce Management business partners Analytical Analyzing volume trends, agent skills, and schedule effectiveness to develop strategies to provide top level service. Contingency Planning You will effectively execute contingency plans in the face of unexpected workflow changes or contact arrival patterns and sharing out Workforce Management system data with integrity and accuracy REPORTING/WORKING RELATIONSHIPS Reports to the Manager WFM TII Close partnerships with TES Service Center, HQ & TII SHIFT REQUIREMENTS: Able to work on holidays, and weekends 45 Hours/Week with any two consecutive weekly offs Rotational Shifts 24/7 primarily in evening and night shifts MINIMUM REQUIREMENTS Four year college degree or equivalent 4+ years of work experience in Contact Center Strong working experience of Call Center Forecasting, Capacity planning & Scheduling Exposure to Workforce planning tools e.g. IEX, NICE, Genisys etc. Demonstrated ability to work independently, take initiative and handle multiple tasks Ability to prioritize responsibilities, work under pressure and within time constraints Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions Strong technical skills, ability to work within multiple systems and proficiency MS Power Point, Advance excel, Data visualization tools e.g. DOMO DESIRED REQUIREMENTS: Strong PowerPoint Skills with the experience in creating storyboarding & business decks Expertise in integrating Excel with Python and utilizing macros for automation.
Posted 5 days ago
0.0 - 2.0 years
1 - 4 Lacs
Mumbai
Work from Office
Current Designation: Sr. Executive - Claims Proposed Designation Senior Executive - Claims Department/Group: General Insurance Occupied by Location: Mumbai Kandivali Position Type: Full-Time Reports to: Operation Manager Positions Supervised Runner Internal Relation: CRM, Data Management, BDM. Dispatch Mandatory Skills: 1. Sharp Claims can be of various types 2. Empathy - Demonstrates an understanding of the situation and acts fast and cooperatively 3. Communication Skills - Good communication skills will allow the executive to communicate sensitively. 4. Problem Solving The unfortunate truth about this positions is that most of the time, you re dealing with people who have an issue or problem of some sort. 1. Knowledge Knows the various types of dispute resolution process that exist, understanding of what is meant by claims leakage and the different ways in which it 2. Process Oriented - Knows organisation s claims service management principles and procedures & complaints handling process and complaints referral procedure 3. Relationship Management: Able to get work done effectively with the surveyors and other external officers who may be involved in the claims management process. 4. Alert - Able to define fraud and to list the main indicators including any particular to the classes of business being handled. Job Description Role and Responsibilities: 1. Is responsible to examine, investigate & review clients claim in order to determine whether or not they are covered under a policy and to evaluate the extent of a settlement that the insurance company must pay. 2. Knows the organizational processes and procedures for discouraging, detecting and handling actual or potentially fraudulent claims 3. Knows organizational procedures for the appointment of experts/surveyors etc. 4. Reviewing insurance claims after they are submitted to make sure that proper filing procedures 5. Assist insurance adjusters with complicated or unusual claims. 6. Ensure that the costs of a particular treatment are reasonable depending on the diagnosis a patient received. 7. Depending on the findings, claims specialists guide the client if the claim may get denied, or it may go for further investigations. 8. The primary duty is to examine complex or unusual claims to determine whether they may be 9. Coordinate with Insurance company officials like disaster recovery firms, solicitors, loss adjusters, and surveyors.
Posted 5 days ago
5.0 - 10.0 years
7 - 8 Lacs
Panipat, Yamunanagar, Faridabad
Work from Office
Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . The Role We are seeking a individual to lead the AR-Cash applications team. An Experienced financial person, who oversees and optimizes the processing of financial transactions, ensuring accuracy and efficiency in handling payments and receivables. Key Responsibilities Technical skills A Cash Application Lead plays a crucial role in the financial operations of a company. Here are the core responsibilities that define this role: Processing Payments: Accurately post incoming payments to customer accounts from various sources such as checks, ACH, wire transfers. SOX compliance - Managing the SOX compliance requirements within timelines and accrately Account Reconciliation: Perform daily reconciliation of cash applications and identify discrepancies in accounts. Dispute Resolution: Address and resolve customer inquiries and payment discrepancies in a timely manner with the collectors Reporting: Generate and maintain reports on cash application metrics, identifying trends and areas for improvement. Collaboration: Work closely with Collections, Invoicing, and other finance departments to ensure accurate cash flow management. Documentation: Maintain accurate records of transactions and assist in month-end closing processes. Continuous Improvement: Identify opportunities to streamline cash application processes and enhance efficiency. Leadership skills Ability to lead and Supervise team Ability to work with cross functional teams and work on collective objectives of the team and the organisation Develop team to take on more complex areas Maintain a engagement score higher than company s average Candidate Profile Essential Skills Excellent communication & interpersonal skills Strong organizational skills to ensure completion of multiple activities within tight reporting deadlines Strong on finance fundamentals Knowledge and Expertise: Must be able to work with teams Must demonstrate good critical thinking and ability to manage multiple tasks and deadlines Excellent communication skills, verbal and written; able to clearly articulate thoughts, issues, concerns, risks, opportunities, other Must be able to collaborate with/consult senior level business partners Ability to work on multifunctional teams across organization Personal Attributes Organized and proactive, tenacious with an enthusiasm to support the business Highly numerate with strong analytical and problem solving skills, plus excellent attention to detail Team player Ability to work under pressure Experience 8-10 years with atleast 5 years plus of leading teams Educational background Commerce graduate with extensive experience in leading teams
Posted 5 days ago
10.0 - 16.0 years
16 - 20 Lacs
Bengaluru
Work from Office
Role & responsibilities: Provide legal advice and counsel on all aspects of land use, zoning, and landscape-related regulations. Draft, review, and negotiate contracts, agreements, and permits related to landscape design, construction, and land development. Manage legal aspects of land acquisition, including title reviews, due diligence, and land use compliance. Collaborate with project managers, architects, landscape designers, and other stakeholders to ensure legal compliance throughout the project lifecycle. Ensure environmental regulations and sustainability practices are incorporated into landscape projects. Negotiate and resolve disputes related to land and landscape development projects. Represent the company in legal matters related to property ownership, landscaping services, and environmental compliance. Stay updated on changes to relevant legislation and best practices in landscape design and environmental law. Provide risk management strategies and mitigation plans for projects with potential legal challenges. Support corporate governance by preparing legal documentation, compliance reports, and providing legal insight into corporate strategy and decisions.
Posted 5 days ago
1.0 - 2.0 years
2 - 5 Lacs
Guwahati
Work from Office
Job Title: Billing Executive Location - Guwahati , Rani Job Summary: We are looking for a detail-oriented Billing Executive to manage invoicing, ensure accurate billing, and maintain financial records. The ideal candidate should have good communication skills and be comfortable working with numbers and billing software. Key Responsibilities: Generate and issue invoices accurately and on timeMaintain records of all billing and paymentsResolve billing discrepancies and respond to client queries Coordinate with internal teams to ensure billing accuracy Follow up on outstanding payments Requirements: Bachelor s degree in Commerce or related field 1-2 years of experience in billing or accountsKnowledge of SAP billing software Attention to detail and strong organizational skills Invoice Management Payment Processing Customer Account Management Dispute Resolution Job Type: Full-time Schedule: Evening shift
Posted 5 days ago
1.0 - 4.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Position: Operstions Assistant Manager Experience: 1 - 4 Years Location: Bangalore Company Overview At EMO Energy , we are a dynamic deep-tech startup revolutionizing the future of mobility by building a comprehensive end-to-end EV Stack. From high-performance battery systems to cutting-edge control electronics, we are creating the building blocks of next-generation electric vehicles. As we expand rapidly, were looking for driven and passionate individuals to join our mission of enabling sustainable and electrified transportation. Job Summary As an Operstions Assistant Manager , you will play a central role in coordinating day-to-day operational activities across multiple teams and cities, focusing on EV two-wheeler deployments. Your responsibilities will span data tracking, partner coordination, complaint resolution, infrastructure monitoring, financial alignment, and internal team support. This role is ideal for someone with a strong analytical mindset, attention to detail, and a proactive approach to problem-solving. Fresh MBA graduates with a passion for electric mobility and operations are encouraged to apply. Key Responsibilities 1. Operations Coordination & Execution Track weekly EV 2W deployment data across cities for rental and B2B models. Ensure timely flow of operational data by coordinating with internal teams and external partners. Identify and escalate service delays, execution gaps, or customer complaints for prompt resolution. 2. Collections & Complaints Monitor and report B2B collections from fleet partners and stakeholders. Maintain a real-time complaints dashboard, capturing both customer and partner grievances. Collaborate with the Finance and Collections teams for target alignment and dispute resolution. 3. Charging Infrastructure Track deployment and health of charging infrastructure (fast chargers, grid points, etc.). Work with infrastructure teams to monitor uptime, usage patterns, and resolve technical issues. 4. Claims & Team Support Verify and process travel claims and reimbursements submitted by the Operations team. Maintain expense logs and ensure timely processing in collaboration with the Finance team. 5. MIS & Reporting Generate and maintain daily, weekly, and monthly MIS reports, covering: Vehicle deployment B2B collections Complaints & service metrics Charging infra performance Travel claim statuses Build and manage operational dashboards for leadership visibility and strategic decisions. 6. Team Relations Conduct internal check-ins to gather team feedback and assess morale. Report any challenges affecting team performance or well-being. Support People Operations in fostering a high-performance and collaborative team culture. What We re Looking For Education: MBA (Operations, Strategy, or General Management preferred); freshers encouraged to apply Skills & Mindset: Proficiency in Excel/Google Sheets; experience in dashboard creation is a plus High ownership, adaptability, and comfort with fast-paced environments Excellent communication and interpersonal skills A strong desire to learn, grow, and contribute to a sustainable future in mobility.
Posted 5 days ago
1.0 - 4.0 years
2 - 6 Lacs
Hazaribag, Ranchi
Work from Office
Manage existing contracts with PSU Contract Mgmt, Negotiation, and Execution, Compl., Risk and Claim Mgmt,Performance Monitoring & Reporting,Collaboration & Stakeholder Mgmt, Contract Administration & Documentation,Legal and Regulatory Compl. Required Candidate profile -B.E/Tech + (Contract Mgmt is a value addition OR NICMAR), Minimum of around 1 years of exp, exposure.
Posted 5 days ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Order to Cash Team in the role of a Credit & Collection Analyst working from the designated work location. You are expected to comprehend the entire credit and collection process, resolve any queries raised by end customers, internal teams, or clients. Provide training or mentorship to new joiners and troubleshooting any process-related questions raised by fellow team members and being back up for your Team Lead.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for Problem-solving skillsProcess-orientationAbility to manage multiple stakeholdersAbility to establish strong client relationshipWritten and verbal communicationCommerce graduates with extensive experience in Credit & Collection Operations. Possess outstanding problem-solving and interpersonal skills for effective customer interactions and dispute resolution. Demonstrate a rapid ability to learn and adapt to new systems. Display exceptional written and verbal communication skills, particularly in handling escalations. Willing to assume a leadership role in the absence of the team lead, and also provide support during daily huddles and reporting activities.Adept with Tandem and PowerApps Proficient in Power BI with hands-on experience Creating Desk Top Procedures (DTPs) Experienced in Virtually Transitioning the activities. Roles and Responsibilities: Handling EscalationsAssessing Customer CreditCollecting Overdue PaymentsReviewing Credit HoldsResolving DisputesCommunicating with CustomersManaging Credit RisksGenerating ReportsSupporting Audit ProcessesParticipating in Daily HuddlesAchieving Quality TargetsMeeting Productivity GoalsMaintaining Average Handling TimeContinuing Learning through My LearningsBeing Open to Sharing Team WorkloadContributing Suggestions for Process ImprovementsActing as a backup to the Team LeadCreating governance decksUpdating the daily dashboardFacilitating governance calls Qualification Any Graduation
Posted 6 days ago
4.0 - 9.0 years
20 - 25 Lacs
Ahmedabad
Work from Office
Job Description Strategic Legal Leadership Provide comprehensive legal advice and strategic direction to executive leadership on international business operations, complex transactions, and regulatory matters Develop and implement global legal strategies aligned with company business objectives across diverse jurisdictions Lead the international legal team and manage the legal budget for global operations Report regularly to the Managing Director on significant legal matters affecting international business Regulatory & Compliance Management Ensure enterprise-wide compliance with local, regional, and international laws across all operating markets Design, implement and oversee robust compliance programs specifically tailored to FMCG regulatory frameworks Conduct proactive legal risk assessments and develop mitigation strategies for existing and emerging markets Monitor legislative developments across key markets to anticipate regulatory impacts on business operations Lead internal compliance audits and oversee remediation efforts when required Transactional & Commercial Law Review, draft, and negotiate high-value and strategically significant international commercial agreements Structure and lead complex cross-border transactions, mergers, acquisitions, and joint ventures Oversee international distribution agreements, manufacturing contracts, and supply chain documentation Develop standardized contract templates adaptable to different jurisdictions while maintaining legal protection Provide legal guidance on market entry strategies, including entity formation, licensing, regulatory approvals, as well as representations and warranties insurance for our privately held companies Consumer Protection & Product Compliance Provide authoritative guidance on product formulation requirements across different regulatory regimes Oversee legal review of packaging, labelling, advertising claims, and marketing materials for multi-jurisdiction compliance Develop and maintain product recall protocols aligned with varying international requirements Manage legal aspects of consumer complaints and product liability matters across global markets Ensure compliance with sustainability and environmental regulations affecting FMCG products Intellectual Property Management Develop and execute global intellectual property protection strategies for brands, domains, trademarks, formulations, and innovations Oversee international trademark portfolio management, registrations, and enforcement actions Lead anti-counterfeiting initiatives and partner with customs/regulatory authorities on enforcement Manage IP licensing arrangements and technology transfer agreements across jurisdictions Direct patent prosecution and protection strategies for proprietary technologies and formulations Dispute Resolution & Litigation Oversee all international disputes, litigation, arbitration, and mediation proceedings Develop global litigation strategies and coordinate with external counsel across multiple jurisdictions Manage regulatory investigations and government inquiries with minimal business disruption Implement dispute prevention strategies and early resolution protocols Coordinate competition/antitrust compliance and respond to regulatory investigations External Relationships Establish and manage a global network of external legal counsel across key markets Represent the company before international regulatory authorities and industry associations Build relationships with key regulatory stakeholders in priority markets Participate in industry working groups to influence regulatory developments Engage with trade organizations on legal matters affecting the CPG sector
Posted 6 days ago
2.0 - 6.0 years
6 - 15 Lacs
Pune, Bengaluru, Qatar
Work from Office
Role & responsibilities Aria Holding is hiring a Legal Associate to join its dynamic Legal Department. The role offers an excellent opportunity to support diverse business units, ensuring compliance and managing legal risks. The Legal Associate will work closely with the Head of Legal and contribute to contract management, legal research, and governance processes. Conduct legal research on corporate law, contract law, regulatory compliance, and intellectual property Draft, review, and negotiate contracts, agreements, and legal documents Assist in implementing and monitoring compliance programs Support dispute resolution, including arbitration and litigation documentation Maintain accurate corporate records and support corporate governance Provide administrative support to the legal team Preferred candidate profile LLB from a recognized institution (LLM is a plus) 25 years of experience in a corporate legal role Strong knowledge of corporate law, contract law, and compliance Excellent research, drafting, and analytical skills Strong attention to detail with the ability to manage multiple tasks Proficient in legal research tools and MS Office
Posted 6 days ago
3.0 - 5.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Job Title: Collection and Credit Manager Key Responsibilities: 1. Collections and Receivables Management: • Monitor outstanding receivables and overdue accounts to improve cash flow. • Ensure timely follow-up on pending payments with customers and sales teams. • Drive collection efficiency through proactive engagement and dispute resolution. • Reduce DSO (Days Sales Outstanding) and improve working capital management. 2. Dispute Resolution and Customer Coordination: • Investigate payment discrepancies, debit notes, and claim settlements. • Coordinate with sales, legal, and finance teams to resolve disputes and ensure smooth collections. • Negotiate payment plans or settlements with customers in cases of financial distress. 3. Compliance and Reporting: • Maintain audit-ready documentation for credit approvals, payment collections, and risk assessments. • Prepare MIS reports on collections, credit risk, aging analysis, and bad debt provisions. Key Skills and Competencies: Expertise in Credit Risk Assessment & Collection Strategies Strong Knowledge of Accounting, Taxation (GST, TDS), and Compliance Proficiency in ERP & Finance Systems (SAP, Tally, Oracle, or similar) Excellent Negotiation & Dispute Resolution Skills Analytical Mindset for Credit Monitoring & Risk Mitigation Ability to Work with Cross-Functional Teams (Sales, Legal, Fin
Posted 6 days ago
10.0 - 12.0 years
35 - 40 Lacs
Mumbai
Work from Office
FCI:DTM - Team Lead INTERNAL USAGE No. of Vacancies Reports to VP & Group Head (Transaction Monitoring) Is a Team leader? Y/N Team Size Grade SM / AVP Business Digital Transactions Monitoring Department DTM Sub - Department Location Airoli About DTM The Digital Transaction Monitoring department monitors all the transaction undertaken through the bank s system and through peer banks. The team monitors customer transactions on a daily basis or in real-time for risk. The transactions monitored can include cash deposits and withdrawals, wire transfers, and ACH activity. The department aims to identify and protect the institution from any transactions that may lead to money laundering and terrorist financing and result in the institution filing relevant Suspicious Activity Reports (SARs). About the Role The DTM Team Lead aims to mitigate the fraud risk of the customers onboarded through validation of documents, investigation and KYC checks using the best in class technology platforms like Hunter, Uniphore, Fraud Guard etc. The Analyst is also responsible for analysing observed fraud trends and developing robust fraud control measures Key Responsibilities Manage the detection team to perform monitoring and detecting fraud transaction at the earliest stage, and minimizing fraud losses. Develop and implement strategies for automation and digitisation of FCM processes Provide recommendations for modification of existing fraud s & process development based on industry trend, fraud trends, customer s complaints, dispute trends, feedback & analysis of the same. Ensure real time card transaction s s are closed logically Monitor and highlight issues while keeping risk in control. Coordinate with phone banking centre and assist them for real time resolution of cases Coordinate with the operations team for posting temporary limit, dispute resolution, and coordination with the customer through team members for providing necessary documents required for fraud dispute resolution process. Manage projects in coordination with IT department and carry out the UAT and production testing Responsible for achieving the target of AFPR, FSR and Detection rate and review capacity Planning. Assist Internal and External Audit on walk through / processes on transaction monitoring. Provide feedback and inputs to Team /Analytics based on observed fraud trend and intelligence received from market/field to strengthen and improve fraud prevention and detection. Coordinate with Visa and MasterCard (network) and review quarter performance. Attend monthly/quarterly NPCI and network fraud management workshops, meetings on UPI and digital products. Provide inputs/feedbacks on launch of new products on CMC/PMC note raised in OAS. Conduct monthly presentations to the senior management on fraud trends and performance. Ensure professional behavior of the unit & create a good environment to increase the morale of the team members. Qualifications Optimal qualification for success on the job is: Graduate/ MBA preferred Additional Certificate course related to Banking sector Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines
Posted 1 week ago
7.0 - 10.0 years
7 - 15 Lacs
Kanpur, Agra
Work from Office
Role & responsibilities - Having experience in drafting, reviewing, negotiating, and managing contracts to ensure compliance, protect organizational interests, and optimize outcomes. - They also provide expert advice on contractual matters and stay updated on relevant laws and regulations. - Negotiating contract terms and conditions to achieve favorable outcomes for the organization. - - Managing contracts throughout their lifecycle, including amendments, extensions, and terminations. - Ensuring contracts are compliant with relevant laws, regulations, and company policies. - Overseeing contract implementation and monitoring performance. - Candidate must have at least 5 years of experience in Underground Metro projects This vacancy is for the project- AGRA KANPUR METRO Location will be either Agra or in Lucknow
Posted 1 week ago
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