Job
Description
Responsibilities RESPONSIBILITIES Project Leadership: Manage ICERTIS GenAI application implementations. Take ownership of customer relationships for enterprise clients. Team Development: Build and foster internal consulting capabilities within the AI implementation team. Hire, develop, and manage a team of professionals to ensure timely, quality project delivery. Serve as a role model for project management, best practices, proactive action, and creative problem-solving. Client Engagement & Delivery: Define project scope in collaboration with business teams to ensure optimal implementation. Drive system configuration, deployment activities, and deliver high-quality solutions. Maintain strong customer relationships, serving as the company sponsor for key deployments. Serve as an escalation point for clients, ensuring smooth delivery and issue resolution. Cross-Functional Collaboration: Work closely with sales, presales, support, training, and development teams to drive customer success. Review key project deliverables with teams and provide accurate forecasts to management. Process & Documentation: Develop and maintain project plans, including task assignments, training materials, reports, process flows, dashboard metrics, etc. Strategic Contribution: Contribute to the product roadmap through insights from customer interactions and implementation experience. Build an organization that supports successful implementations of the Icertis Contract Management product. Travel: Willingness to travel to client sites for project-related meetings. Qualifications QUALIFICATIONS Experience: 20–25 years of experience, with a proven track record in enterprise application implementation. Prior experience in Contract Management or Supply Chain application implementations preferred. Recent experience managing GenAI projects/solutions for enterprise customers. Deep exposure to AI models, especially Azure OpenAI and ChatGPT. Skills & Competencies: Expertise in end-to-end enterprise project management and delivery. Strong analytical and problem-solving skills with a data-driven approach. Excellent written and verbal communication, with strong CXO-level presentation skills. Comfortable in a hands-on contributor role. Skilled in process improvement, decision making, planning, and standard development. Education: Bachelor’s degree in Science or Engineering (mandatory). MBA preferred. About Us Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries. About The Team Who we a re: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter. Show more Show less
